Senior Business Analyst

RemoteSalary not specified
Bulgaria

Tech Stack

Machine LearningAI

Job Description, Responsibilities & Requirements

About the Position

Senior Business Analyst

In this role, you will help shape next-generation Physical AI solutions at the intersection of robotics, industrial automation, digital twins, and intelligent machines. Working with engineers, architects, and domain experts, you will translate complex business and operational needs into scalable solutions that power autonomous systems in real-world environments. You will join a multidisciplinary team delivering innovative AI-driven products for global leaders in manufacturing, heavy equipment, and industrial technology.

Responsibilities

  • Lead discovery activities to understand business objectives, operational workflows, and requirements for Physical AI and industrial automation solutions
  • Facilitate workshops and align stakeholders across engineering, robotics, AI, software, and business domains
  • Translate business needs into user stories, functional requirements, acceptance criteria, and delivery-ready specifications
  • Define requirements for digital twins, simulation environments, autonomous systems, sensor-driven workflows, and AI-enabled products
  • Collaborate with architects, data scientists, ML engineers, robotics engineers, and software teams to shape scalable solutions
  • Analyze and optimize operational processes to identify opportunities for automation, intelligent decision-making, and AI adoption
  • Define success metrics, KPIs, validation criteria, and business outcomes for AI-powered products and platforms
  • Support roadmap planning, backlog prioritization, MVP definition, and phased delivery of innovative industrial AI solutions
  • Working hours till 8-9 PM and travel occasionally as required

Requirements

  • Strong experience as a Business Analyst on complex technology, engineering, data, AI, or industrial transformation initiatives
  • Proven expertise in requirements elicitation, stakeholder management, workshop facilitation, process modeling, and backlog management
  • Experience working with AI, machine learning, robotics, autonomous systems, digital twins, simulation, or industrial software solutions
  • Understanding of sensor-driven systems, operational workflows, connected devices, or physical products interacting with software platforms
  • Familiarity with data-driven environments, including data flows, analytics, model lifecycle concepts, and AI-enabled decision-making
  • Proficiency in defining functional and non-functional requirements, including performance, scalability, reliability, and safety considerations
  • Strong communication and consulting skills with the ability to bridge business, engineering, and technical stakeholders
  • Experience working in Agile environments and using collaboration tools such as Jira, Confluence, Miro, or similar platforms

Nice to Have

  • Agile
  • Jira
  • Confluence
  • Miro

We Offer

Flexible Work Model

Work from home, from the office, or in a hybrid format that supports focus and collaboration.

Compensation & Benefits

Competitive, market-based pay, benchmarked by role and location - plus health coverage, paid time off, wellness support, and learning opportunities.

People-first Leadership

Approachable leaders who communicate openly, keep teams close to the strategy, and support long-term planning.

Advanced Tech Communities

Stay close to AI/ML, Cloud, Quantum Computing, IoT, and Robotics communities, with projects built on modern frameworks.

About the Company

We are a digital engineering and technology consulting company where expertise grows alongside people. For more than 30 years, we have been elevating technology: helping organizations navigate complex business challenges by combining deep engineering knowledge with thoughtful, research-backed innovation. Our teams work across key areas: digital engineering, data and analytics, Cloud, and AI/ML. In each, we deliver practical, scalable solutions rooted in real business needs and measurable human impact.

You bring your perspective and ambition. We create an environment where your work meets clarity, confidence, and purpose.

Apply Now

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Job Details

Company name:
SoftServe
Location:
Bulgaria
Employment Type:
Full-time
Work Mode:
Remote
Posted on TheJob:
Jul 17, 2026
Last checked:
Jul 17, 2026
Posted on the source:
Jul 16, 2026
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