Senior Business Analyst
Primary stack
Nice to have's
Job description
About the Position
GP Travel Enterprise is an innovative and powerful travel automation solution for tour operators, online travel agencies, destination management companies, travel management companies, and wholesalers. Our platform helps companies across the globe run and grow their businesses.
We’re now looking for a Senior Business Analyst with a strong product mindset to join our growing team. We’re building a team of professionals who value freedom, responsibility, and high performance. You’ll work in an environment where initiative is encouraged, decisions are made quickly, and feedback is open and direct. We trust our people, give them space to act, and expect the same level of maturity and ownership in return.
Responsibilities
- Conduct detailed business analysis to identify problems, opportunities, and solutions.
- Perform gap analysis to ensure the product backlog meets customer needs.
- Elicit, structure, and document requirements using Vision & Scope, Use Cases, User Stories, BPMN/Flow diagrams.
- Collaborate with product teams to apply product-thinking principles and define criteria for new features.
- Facilitate workshops, interviews, and discovery sessions to clarify requirements and align stakeholders.
- Support the team during acceptance testing and present results to clients and stakeholders.
Requirements
Hard Skills
- 5+ years of proven experience as a Business Analyst.
- English at Upper-Intermediate (B2+) or higher.
- Strong skills in gathering, structuring, and analyzing requirements.
- Product mindset when evaluating requirements and making decisions on new features.
- Experience writing Vision & Scope documents, Use Cases, User Stories, BPMN/Flow diagrams.
- Proficiency with tools: Jira, Confluence, Figma/Miro; familiarity with UML/BPMN notations.
- Basic knowledge of SQL, APIs, and system interaction logic.
- Experience working in Agile frameworks (Scrum or Kanban).
Soft Skills
- Critical and systems thinking.
- Clear and effective communication across diverse stakeholders: from developers to top managers.
- Empathy towards both users and business needs.
- Ability to work with ambiguity and incomplete information.
- Flexibility and adaptability: staying focused on solutions even when plans change.
- Strong organizational skills and task-tracking habits – nothing falls through the cracks.
- Team player: collaboration with colleagues is key to success in this role.
Nice to Have
- Experience working in product teams and in fast-changing environments.
- Familiarity with the Triple/Double Diamond approach to problem-solving and design.
- Experience in implementing or selling ERP/CRM systems.
- Travel industry experience (in any role).
We Offer
- Opportunity to work in a dynamic and innovative environment.
- Be part of a growing team with a strong product mindset.
- Competitive salary (details upon application).
- Flexible working hours and remote work options.
About the Company
GP Travel Enterprise is dedicated to providing innovative travel automation solutions to a diverse range of companies. Our platform is designed to help businesses run and grow more efficiently, leveraging cutting-edge technology to streamline operations and enhance customer experiences.
© GP Solutions. This job description was sourced from the employer's public career page. TheJob is not the employer — we index the posting and route candidates to the source. All content rights and hiring decisions belong to the employer.
GP Solutions is an established global travel technology vendor delivering advanced and innovative travel solutions to hundreds of customers across the globe.Highlights:• We provide our customers with viable software solutions since 2002• 300+ clients from 30+ countries across all continents• 450+ successful projects of various scale• Team of 200+ highly skilled IT professionalsWhy Us:• Recognized among the 2014 Global Outsourcing 100companies• One of the winners of the World Travel Awards 2012• Awarded with the Best IT Solution for Tour Operators2014• Certified with ISO 9001 Quality Management• Accepted as a resident of Hi-Tech Park• Consistently earning clients’ accolades as seen in our testimonialsSpecialtiesTravel Software Development, Software Development Outsourcing, B2C internet booking engines, XML API integrations, B2B reservation software, Mobile Travel Applications, Custom web development, Dynamic packaging software, Database development, Travel content mappingContacts:Olga Bocharova, HR manager+380999505025[email protected]Inst:www.instagram.com/gp.solutions/?hl=ruLn:www.linkedin.com/... ompany/gp-solutions-gmbh