Senior Business Analyst (e-commerce)

About the Position

Senior Business Analyst (e-commerce)

We are looking for a Senior Business Analyst with strong e-commerce experience and platform knowledge to join our team and help drive digital transformation initiatives. The ideal candidate will bring a deep understanding of marketplace platform functionalities and hands-on experience with both B2C and B2B e-commerce solutions.

Responsibilities

• Collaborate closely with the business team to understand and analyse business needs, objectives, and processes
• Conduct interviews, workshops, and stakeholder meetings to elicit and capture comprehensive and accurate business requirements
• Work with stakeholders to define business requirements, ensuring alignment between business goals and technical solutions
• Apply requirement-gathering techniques, flow-chart creation and requirements documentation to support project delivery
• Manage multiple requirements and priorities using strong organisational skills
• Navigate through ambiguity and changing business priorities with flexibility and adaptability
• Convey complex technical concepts to non-technical stakeholders through effective communication
• Meet deadlines and work under pressure, demonstrating resilience in a fast-paced environment

Requirements

• 3+ years of experience as a Business Analyst in e-commerce or digital transformation projects
• Experience in the digital marketing domain (content management solutions, PIM, DAM, etc.)
• Strong understanding of marketplace platform functionalities and e-commerce concepts
• Hands-on experience with B2C and B2B e-commerce solutions, clear understanding of the differences and complexity
• Proficiency in requirement-gathering techniques, flow-chart creation and requirements documentation
• Analytical mindset with excellent problem-solving skills
• Effective communication skills for conveying complex technical concepts to non-technical stakeholders
• Strong organizational skills to manage multiple requirements and priorities
• Experience with Agile framework
• Experience with requirements management and visualization tools (e.g., JIRA, Confluence)
• Flexible and adaptable, able to navigate through ambiguity and changing business priorities
• Ability to work under pressure and meet deadlines, demonstrating resilience in a fast-paced environment
• English: B2 and higher

We Offer

With us you can:

• Work on a flexible schedule remotely or from any of our comfortable offices or coworking spaces in Ukraine
• Receive the necessary equipment to perform your work tasks
• Change projects and technology stacks within EPAM
• Gain experience in various business domains (Insurance, E-commerce, Healthcare, Finance, Travelling, Media, Artificial Intelligence, and more)
• Relocation opportunities may be available for eligible candidates, depending on the role and openings at other EPAM locations
• Participate in volunteer, charity programs and communities (both technical and interest-based)

We focus on your professional growth:

• You can plan your individual career path together with your manager
• Receive regular feedback from colleagues
• Improve your English for free with certified teachers (Speaking Clubs, client interview preparation courses, etc.)
• Get the opportunity to undergo free training and certification in AWS, GCP, or Azure Clouds
• Use the internal E-learn training program (18,200+ specialized training and mentoring programs)
• Access corporate accounts on LinkedIn Learning, Get Abstract and other partner resources
• Study at EPAM Solution Architecture School with the instructors who are practicing architects
• Develop as a leader, join Delivery Management, Resource Management, Leadership Essentials school and more
• Participate in internal communities (500+ meetups, technical discussions, brainstorming sessions, online events and conferences annually)

Vacation and sick leave (including a sick leave without a medical certificate)

A wide range of Voluntary Medical Insurance programs providing both medical treatment and various preventive options (including sports activities)

Medical insurance for family members at corporate rates

Company support during significant life events (childbirth or adoption, marriage, etc.)

Support for psychological comfort: discounts on services from mental health specialists or coaches, thematic training

E-kids program - a free programming language training program for EPAMers' children