Senior Business Analyst (e-commerce)

About the Position

We're seeking an experienced Senior Business Analyst with e-commerce expertise to support our digital transformation efforts. The successful candidate should have solid knowledge of marketplace platform features and practical experience with B2C and B2B e-commerce systems.

Responsibilities

• Partner with the business team to gather and evaluate business needs, goals, and workflows
• Facilitate interviews, workshops, and stakeholder discussions to gather thorough and precise business requirements
• Engage with stakeholders to establish business requirements, ensuring business objectives align with technical solutions
• Utilize requirement-gathering methods, flow-chart development, and documentation practices to support successful project execution
• Handle competing requirements and priorities effectively through strong organizational abilities
• Adapt to uncertainty and shifting business priorities with flexibility
• Communicate complex technical ideas clearly to stakeholders without technical backgrounds
• Deliver on deadlines and perform well under pressure, showing resilience in a dynamic environment

Requirements

• Minimum 3 years of Business Analyst experience within e-commerce or digital transformation initiatives
• Background in digital marketing (including content management systems, PIM, DAM, and similar tools)
• Solid grasp of marketplace platform capabilities and e-commerce principles
• Practical experience working with both B2C and B2B e-commerce platforms, with a strong understanding of their distinctions and complexities
• Skilled in requirement-gathering approaches, flow-chart creation, and documentation
• Strong analytical thinking paired with excellent problem-solving abilities
• Clear communication skills capable of translating technical concepts for non-technical audiences
• Excellent organizational capabilities for managing various requirements and priorities simultaneously
• Familiarity with Agile methodologies
• Experience using requirements management and visualization platforms (such as JIRA and Confluence)
• Adaptable and flexible when dealing with ambiguous situations and evolving business needs
• Capacity to perform under pressure and meet deadlines while maintaining resilience in a fast-moving setting
• English proficiency at B2 level or above

We Offer

With us you can:

• Work on a flexible schedule remotely or from any of our comfortable offices or coworking spaces in Ukraine
• Receive the necessary equipment to perform your work tasks
• Change projects and technology stacks within EPAM
• Gain experience in various business domains (Insurance, E-commerce, Healthcare, Finance, Travelling, Media, Artificial Intelligence, and more)
• Relocation opportunities may be available for eligible candidates, depending on the role and openings at other EPAM locations
• Participate in volunteer, charity programs and communities (both technical and interest-based)

We focus on your professional growth:

• You can plan your individual career path together with your manager
• Receive regular feedback from colleagues
• Improve your English for free with certified teachers (Speaking Clubs, client interview preparation courses, etc.)
• Get the opportunity to undergo free training and certification in AWS, GCP, or Azure Clouds
• Use the internal E-learn training program (18,200+ specialized training and mentoring programs)
• Access corporate accounts on LinkedIn Learning, Get Abstract and other partner resources
• Study at EPAM Solution Architecture School with the instructors who are practicing architects
• Develop as a leader, join Delivery Management, Resource Management, Leadership Essentials school and more
• Participate in internal communities (500+ meetups, technical discussions, brainstorming sessions, online events and conferences annually)

Vacation and sick leave (including a sick leave without a medical certificate)

A wide range of Voluntary Medical Insurance programs providing both medical treatment and various preventive options (including sports activities)

Medical insurance for family members at corporate rates

Company support during significant life events (childbirth or adoption, marriage, etc.)

Support for psychological comfort: discounts on services from mental health specialists or coaches, thematic training

E-kids program - a free programming language training program for EPAMers' children