Senior Business Analyst – HR Technology & AI (m/f/d)

About the Position

Senior Business Analyst – HR Technology & AI (m/f/d)

Bangalore; Gurugram

At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable.

You will join the People & Organization Digital Transformation team as a bridge between HR and technology - deeply understanding how HR works end to end and translating business challenges into scalable technology, automation and AI solutions. You will work across the hire-to-retire employee lifecycle, partnering with HR teams to challenge existing processes, identify opportunities for improvement and turn business needs into clear functional and technical requirements. You will then help take those solutions from idea through design, build and implementation - using our HR technology landscape, automation platforms and AI.

This role is based in Gurugram or Bangalore (India), with a minimum office presence of 3 days per week. Given the global scope, regular collaboration with colleagues across European, APAC and US time zones is required.

Responsibilities

• Act as a trusted technology partner to HR teams across the end-to-end employee lifecycle - conduct process and technology gap analyses, challenge existing ways of working, identify improvement and automation opportunities, and translate business needs into functional and technical requirements implemented through HRIS, AI or automation solutions.
• Help build, deploy and maintain AI-powered internal tools, working with our cloud and technology teams to ensure appropriate authentication (RBAC/ABAC), governance and HRIS-aligned access controls including MCPs, APIs and custom connectors that securely connect AI applications with the wider HR Tech landscape.
• Design and build AI and automation workflows using technologies such as n8n, UiPath, Python-based automation and GenAI/LLMs, creating scalable solutions with appropriate orchestration, exception handling, monitoring and governance.
• Drive HR Tech initiatives end to end, from requirements engineering and process/solution design through build, SIT/UAT, implementation and go-live across areas such as HR service delivery model, HRIS security model improvements, payroll transformations, HRIS revamp or migration.
• Bring a strong product mindset to HR technology - turning business problems into scalable products and frameworks, including Jira-based HR service desks, Rovo Agents and AI-enabled employee/HR experiences, and continuously improving them based on user needs and business value.

Requirements

• 6+ years of experience as an HR Tech Analyst, HR Business/Process Analyst, AI & Automation Analyst or similar role, with deep, demonstrable HR & Workday domain knowledge across hire-to-retire processes. This is a must-have for the role. A degree in Information Systems, Computer Science, HR Technology, Business Technology or a related field is preferred.
• Strong ability to analyse HR processes, translate business problems into functional and technical requirements, and implement solutions across a complex Workday technology landscape.
• Hands-on experience building AI and automation solutions using technologies such as n8n, Python scripts, UiPath and GenAI/LLM tooling. n8n certification is a plus.
• Experience building and deploying internal applications in cloud environments, including working with APIs, MCPs, custom connectors and integrations to securely move data between enterprise systems.
• Hands-on understanding of AI application deployment and enterprise security, including RBAC/ABAC, authentication, access governance and protection of sensitive HR data.
• Strong working knowledge of Jira, Jira Service Management, Confluence, Rovo Agents and BPMN, with the ability to build service desks, portals, workflows, process frameworks and technology-enabled HR services.
• Fluency in English. Mandatory Workday experience is essential; certifications in Workday, business/process analysis, automation or agile delivery (e.g. Six Sigma, SAFe, Scrum, PMP, Archimate) are a plus.
• Comfort working across European, APAC and US time zones, with a primary collaboration focus on a Berlin-based team.

We Offer

• Travel perks: 12 free Flix vouchers + 12 discount vouchers for friends & family.
• Work from (M)Anywhere: Depending on your role, work from another location for up to 60 days per year.
• Hybrid work model: We are an office-first company, but we offer flexibility to balance work and life.
• Wellbeing support: Access confidential 1:1 counselling, courses, and stress management for yourself and up to four family members.
• Learning & Development: Take advantage of language classes, training courses, and expert-led sessions to grow your skills.
• Mentoring Program: Connect with experienced colleagues to gain insights and accelerate your career.

To view more local benefits specific to each office location, please check out this link: Locations - Flix Career

About the Company

At Flix, you’ll find teams that rally together to overcome challenges and spark creativity. We believe in ownership culture - giving you the freedom to take initiative, make an impact, and shape your own career path.

As we continue to expand across the globe, you can make a real difference in how we work.

If you’re ready to grow and lead your journey, Flix is the place for you!