Tech Stack
Job Description, Responsibilities & Requirements
About the Position
Senior Business Analyst / Product Owner
At Avenga, we believe that human creativity empowers technology that matters. Operating globally, our 6000+ specialists provide a full spectrum of services, including business and tech advisory, enterprise solutions, CX, UX and UI design, managed services, product development, and software development.
Avenga is looking for a skilled Senior Business Analyst/Product Owner to join our team full-time. Our client is a leading multi-national lottery operator with a market-leading presence in Austria, the Czech Republic, Greece, Cyprus, and Italy. They build better lotteries that return more to good causes by focusing on innovation, technology, efficiency, and safety across a growing casual gaming entertainment portfolio. The client’s purpose is to make play better for all and their mission is to be a trusted and proactive guardian of all that is good in lotteries and casual gaming entertainment.
Responsibilities
- Work with the stakeholders and product managers to analyze data and align product roadmap to strategic goals
- Act as an ambassador for the product internally and externally, and as the primary technical contact for queries related to the product
- Possess a fundamental understanding of end-to-end customer experience integration and dependencies
- Work closely with key roles such as Tech Leads and Delivery Managers to ensure requirements clarity and technical excellence
- Develop scope documents and define Epics/User Stories that guide our CLS Software Development teams
- Assess value, develop cases, and prioritize stories, epics, and themes to ensure work focuses on those with maximum value that are aligned with product strategy
- Define priorities for short-term delivery within sprints and also for longer-term delivery along with Product Managers and stakeholders
- Ensure that dependencies, risks, and stakeholders’ expectations are identified and managed
- Develop appropriately detailed specifications for product features so that they are clearly understood by the development team
- Develop and maintain an appropriately prioritized backlog of user stories for implementation
- Ensure effective coordination, establish feedback loops, and enable overall orchestration among various teams, stakeholders, and customers
- Run refinement sessions with the development teams in order to articulate delivery goals, provide details, and refine stories
- Run iteration reviews or demo sessions with the help of QA engineers in order to present the iteration deliverables to stakeholders and receive feedback
Requirements
- 5+ years of experience on BA/Product related positions
- Proficient user of BPM
- Experience in the Betting Industry
- Solid understanding of the overall system architectural design and system dependencies (between different services/modules)
- Ability to differentiate between front-end and back-end functionalities
- Clear understanding of system integration through APIs - be able to draft a sequence diagram that outlines the process end-to-end and perform data mapping
- Experience in working on multiple and varied large-scale projects, delivering a variety of software applications
- Successful practical experience in establishing and complying to the change management process
- English – Upper-Intermediate or higher
Nice to Have
- Experience in web and mobile applications
- A degree in a CS or Computer Engineering discipline or equivalent
Locations
- Banja Luka, South-Eastern Europe, BA
- Beograd, South-Eastern Europe, RS
- Bitola, South-Eastern Europe, MK
We Offer
At Avenga, everyone matters. We provide equal opportunities in recruitment, career development, and leadership, regardless of race, ethnicity, gender identity, sexual orientation, disability, age, religion, or any other characteristic. We are committed to fostering a work environment where our diverse community of employees, candidates, and business partners actively shapes our growth. By bringing together people from different backgrounds and experiences, we build a workplace where everyone feels free to be themselves while honoring the boundaries of others.
Application Process
- Application: Send us your application, we are ready to hear your story and explore how we can grow together.
- Review: Our team carefully reviews every application with curiosity and care.
- Talent Acquisition Interview: Meet our Talent team to talk about your goals and learn more about who we are, what we offer, and how we support our people.
- Technical Interview: Dive deeper into your expertise and understand your strengths, how you solve problems, and how you think.
- Customer Interview: For some roles, especially when our clients are closely involved, you might also have a conversation with them.
- Job Offer: If we both feel it’s the right match, we will send you an offer to join us.
- Welcome: Your new team is excited to meet you, support you, and build something great together.
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