Senior Business Consultant

About the Position

We are currently recruiting for the role of Senior Business Consultant for North America. This is a key role in the region, reporting to the Manager of Business Consulting in North America. The successful applicant will provide support across a range of customers and implementations, while also instilling FINEOS and industry best practices in the region amongst the business consulting team.

Responsibilities

• Participant in internal or external communities which have an emphasis on skills or knowledge which are directly relevant to the Business Consultancy Practice, e.g.
  • Industry Groups
  • Business Process Re-engineering
  • Configuration Management
  • Business Architecture
• An excellent team player with strong interpersonal skills
• Self-motivated and proactive
• Demonstrated experience of providing mentoring
• Excellent communicator, with an ability to set clear expectations around project delivery responsibilities for the team
• Forward thinking, with an ability to plan for future project demand and to identify team and individual skill requirements
• Expertise in one or more lines of business FINEOS supports (Absence, Life, Disability, Supplemental, Policy, Billing, Underwriting)
• Project implementations utilizing agile implementation methodologies and have been a key participant in all facets (hands-on), including PI Planning, grooming, user story writing, and delivery
• Able to assess project risks, particularly around implementation process

Requirements

• 10+ years of experience in a consulting and client-facing role
• 10+ years of experience working within the Life, Accident, and Health Insurance Sector
• 5+ years of experience working on software implementations in a leadership capacity

Skills and Abilities

• Experienced in providing regular project and team feedback, as well as measurable opportunities for improvement
• Excellent Client Management and Influencing skills, with capacity to lead key planning, requirements, and design workshops when necessary
• Comfortable communicating and presenting to Senior Management (internal and external)

Technical Skills

• Proficient in MS Office applications, such as Word, Excel, PowerPoint, etc.
• Familiar with operating systems, such as Windows, Success Factors, etc.

Language Skills

• Ability to speak the English language proficiently, both verbally and in writing

Travel Requirements

Travel 20% of the time to customer sites for project assistance, consultancy reviews, pre-sales studies, and project engagements is required.

Work Environment

• Employee works primarily in an office environment, within a well-ventilated area, and is exposed to moderate noise levels.
• May be exposed to and/or work with chemicals as listed in our MSDS book.
• Employee works primarily in a home office environment.
• The home office must be a well-defined work area, separate from normal domestic activity and complete with all essential technology including, but not limited to; separate phone, scanner, printer, computer, etc., as required to effectively perform their duties.

Work Requirements

• Compliance with all relevant FINEOS Global policies and procedures related to Quality, Security, Safety, Business Continuity, and Environmental systems.
• Travel and fieldwork, including international travel, may be required. Therefore, employee must possess, or be able to acquire, a valid passport.
• Must be legally eligible to work in the country in which you are hired.

About the Company

Fineos Corporation is a leading company in the fintech industry, dedicated to providing innovative solutions and services to the financial sector.