Tech Stack
Job Description, Responsibilities & Requirements
About the Position
Senior Business Process Analyst, Revenue Operations
Location: Draper, Utah, United States; Remote, United States
Company: Egnyte
Employment Type: Full Time
Date Posted: 2026-05-20
Salary: USD 95,000 - $130,000 annually
About Egnyte
Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 22,000 organizations, helping customers improve data security, maintain compliance, prevent and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visit www.egnyte.com.
Responsibilities
As a Senior Business Process Analyst, Revenue Operations, you will:
- Map current-state workflows across the Lead-to-Cash journey end to end. Document every manual step, decision point, and exception rule that lives in people’s heads today.
- Partner with Marketing, Sales, Finance, Engineering, and other stakeholders to identify automation and systems improvement opportunities. Own the requirements documentation that hands off cleanly to Salesforce admins, IT, and engineering.
- Work alongside operational leaders across the revenue lifecycle to prioritize improvements and track execution. Be the person they trust to turn ideas into actionable specs.
- Build and maintain a process documentation library: SOPs, swimlane diagrams, and exception registers that turn tribal knowledge into institutional knowledge.
- Translate between business and technical teams. Take “this is how we do it” and turn it into “this is what the system needs to do.”
- Track and report on process health: manual touchpoints, error rates, cycle time, and downstream quality. Make the invisible visible.
Requirements
- 5 to 7 years in business process analysis, business systems analysis, or revenue/sales operations.
- Direct experience with Lead-to-Cash processes, from lead capture and qualification through deal structuring, billing, and provisioning.
- Salesforce fluency at the analyst or power-user level.
- Working knowledge of Lucid chart, Miro, Visio, or comparable process documentation tools.
- Strong written communication. You can produce requirements documents a developer can act on without follow-up meetings.
- Diplomatic directness. You can ask hard questions about why something is done a certain way, and propose change, without making people defensive.
- Experience supporting MSP, VAR, or other partner-sold motions.
- Exposure to subscription, usage-based, or hybrid billing models.
- Familiarity with integration platforms such as Boomi or Celigo.
- Formal process methodology background (Lean Six Sigma, BPMN, or similar).
We Offer
- Competitive salaries and comprehensive benefits
- Flexible hours and generous time off (RTO, Responsible Time Off) to help support your work-life balance
- Paid holidays and sick time
- 401(k) with company match
- Health Savings Account (HSA) with a generous employer contribution and Flexible Spending Account (FSA) options
- Up to 12 weeks of paid Parental and 10 weeks Adoption Leave to help you grow your family
- Modern and collaborative offices located in Draper, UT; Raleigh, NC; Mountain View, CA; Reading, England, and Poznan, Poland
- Gym, cell phone, and internet reimbursement
- Free well-being apps such as Spring Health for Guardian are offered, as well access to our Employee Assistance Program (EAP)
- Perks include discounted pet insurance, electronics, theme park tickets, travel, plus more
- Your own Egnyte account with lifetime access
- HealthJoy – a benefits navigation app that lets you access your benefits and get answers to your questions all in one place
- One Medical virtual care, providing you with healthcare access across the country
Equal Employment Opportunity
Egnyte, Inc. is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Egnyte, Inc.'s management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment.
At Egnyte, we embrace our unique differences and thrive on the individuality of our employees, our products, our customers, our investors, and our communities. Our global Egnyte Employee Communities (EECs) support representation and foster connectedness across our varied workplace. Egnyters are encouraged to bring their whole selves to work and to appreciate the many differences that collectively make Egnyte a higher-performing company and a great place to be.
Any employees with questions or concerns about equal employment opportunities in the workplace are encouraged to bring these issues to the attention of [email protected]. Egnyte, Inc. will not allow any form of retaliation against employees who raise issues of equal employment opportunity. If employees feel they have been subjected to any such retaliation, they should contact [email protected]. To ensure the workplace is free of artificial barriers, violation of this policy including any improper retaliatory conduct will lead to discipline, up to and including discharge. All employees must cooperate with all investigations conducted pursuant to this policy.
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