Senior Business Value Engineer

About the Position

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. We are seeking a Senior Business Value Engineer to join our team in the UK, working remotely. This role is pivotal in defining, articulating, and quantifying business value across our products and services.

Responsibilities

• Customer Insights: Collaborate with customers to uncover new opportunities for growth and profitability through personalized storytelling.
• Value Quantification: Develop compelling ROI/TCO models that identify value areas driven by new products, emerging trends, and market challenges.
• GTM Enablement: Enable pre/post sales teams through training, content development, and support; ensuring our sales organization is equipped to showcase Grafana's value with customers.
• Value Storytelling: Partner with cross-functional teams to create a unified narrative that showcases Grafana's value proposition, aligning internal stakeholders and external messaging.
• Strategic Partnerships: Collaborate closely with Account Executives, Solutions Engineers, Observability Architects to define and articulate the business value of our products and services.

Requirements

• Innovative Mindset: Possess a growth mindset, willing to learn new technologies and adapt quickly.
• Value Engineering Expertise: 3-5+ years of experience in value management, consulting, or engineering; deep understanding of building quantitative and qualitative analyses.
• Data Storytelling Skills: Ability to analyze complex data sets, create compelling customer-facing stories, and communicate findings effectively from technical to executive level audiences.
• Cross-Functional Collaboration: Experience partnering with GTM leaders (Sales, Customer Success, Marketing & Finance) to define and align on Grafana's value propositions.

Nice to Have

• 3+ years of Observability experience, preferably with Open Source tools like Grafana, Prometheus, or Loki.
• Familiarity with the Open Source landscape and community.

We Offer

• Compensation: In the UK, the OTE compensation range for this role is £130,000 - £155,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process.
• RSUs: All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success.
• Remote Work: 100% remote, global culture with team members across 40+ countries.
• Career Growth: Defined opportunities to grow and develop your career.
• Work-Life Balance: 30 days of annual leave per annum, including 3 days reserved for Grafana Shutdown Days.

About the Company

Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.