Job Description, Responsibilities & Requirements
About the Position
We are seeking a Senior CICS System Programmer with expertise in IBM CICS and mainframe products for a remote position in India.
Responsibilities
Installation and Maintenance
- Install, configure, upgrade, and maintain CICS Transaction Server and associated sub-products.
- Perform build and deletion of CICS regions as required.
- Apply maintenance and fixes using SMP/E and related IBM mainframe utilities.
- Uninstall obsolete or superseded CICS components following change management standards.
System Administration and Performance
- Conduct performance monitoring and tuning of CICS regions to ensure optimal transaction response times.
- Perform problem determination and root cause analysis, providing timely resolutions.
- Execute proactive and corrective tuning measures to improve system performance and reliability.
Security and Compliance
- Implement and maintain RACF and DB2 access controls within CICS environments.
- Ensure compliance with security standards and participate in audit and security reviews.
- Configure and manage web-enabled CICS services securely.
Disaster Recovery and Availability
- Participate in Disaster Recovery (DR) planning, testing, and execution.
- Ensure backup and recovery strategies align with corporate continuity policies.
- Provide 24x7 on-call support for service restoration, problem resolution, and system recovery.
Change and Incident Management
- Perform basic change management functions including ticket handling, approvals, and documentation.
- Lead or participate in client-driven and internal upgrade projects, ensuring minimal downtime.
- Escalate SEV1 and SEV2 incidents to vendors when necessary and track resolution progress.
Collaboration and Leadership
- Work with application developers, DBAs, network, and storage teams to coordinate cross-system changes.
- Lead moderately complex projects, such as environment upgrades or platform migrations.
- Provide technical guidance and mentoring to junior system programmers or operations staff.
Requirements
Must have
- Proven experience with IBM CICS Transaction Server installation, customization, and administration.
- Strong knowledge of SMP/E for software maintenance and product upgrades.
- Experience in problem determination, performance tuning, and web-enabling CICS.
- Solid understanding of mainframe security (RACF) and DB2 access controls.
- Experience with Disaster Recovery planning and testing.
- Familiarity with change management tools and incident tracking systems (e.g., ServiceNow, Remedy).
- Strong analytical, troubleshooting, and documentation skills.
- Excellent communication and collaboration abilities.
Nice to Have
- Knowledge of REXX and Assembler programming for automation and diagnostic scripting.
- Exposure to z/OSMF, Zowe, or DevOps automation tools for mainframe environments.
We Offer
- Remote work from India
- Competitive compensation package
- Opportunity to work with cutting-edge technologies
About the Company
Join our team and contribute to the stability and efficiency of our transaction processing systems. We value innovation, collaboration, and professional growth.