Job Description, Responsibilities & Requirements
About the Position
Senior Client Partner (all genders)
Munich, Germany
Why Valtech?
We are advisors, visionaries, creative and techies. We embrace all things digital. We talk to each other. We have fun. We love our clients. We’re looking ahead • We are global
About the Opportunity
Valtech is seeking a Senior Client Partner (all genders) in Germany. Is agile working your style? Do you thrive in multidisciplinary environments? Do you enjoy supporting large-scale projects for global clients? Do you find the right technical solution for the business needs of a client? Would you like to work comfortably from home and occasionally visit our office in Munich? Then you might be the person we are looking for! Read on to learn more.
Your Day-to-Day as a Senior Client Partner (all genders)
The Senior Client Partner (all genders) is a proactive and competent advisor, supporter, and reliable partner for our clients. You are responsible for ensuring that Valtech achieves the client's goals, plans and implements high-quality and impactful services, and evaluates the impact of these activities. You work towards our goals in terms of revenue growth, make the best use of our global capabilities, ensure healthy margins, and ultimately create work we are proud of.
With entrepreneurial thinking and the ability to confidently navigate a fast-paced, changing growth environment, you ensure that we offer our clients a partnership at the highest level. You will become an expert in the Valtech offer and the business value it brings to our clients.
This is a senior role within the company. Internally, you are responsible for managing an important portfolio with a focus on product and service delivery for our clients, as well as their P&L. You support the Delivery Management in getting the best out of our talents, work closely with internal stakeholders, and further develop the strategy of the Client Partnership Team and the department.
Your Responsibilities
- Client Relationships: You naturally build trusting relationships with existing and potential clients, lead and manage the most important relationships at the executive level across CIO/CTO and CMO, steer the development of the account, and become a trusted partner and strategic advisor for each brand in your portfolio.
- Expansion of Existing Business: You participate in and lead organic pitches with key clients, represent the client perspective in the agency, and know how to properly convey briefs and tell the right story to be successful.
- Commercial and Operational Management: You are fully responsible for the revenue development and growth of the group, actively promote collaboration and effective operational behaviors across the company, and address challenges early to ensure a consistently high delivery level and healthy margins.
- Growth Orientation: Planning and leading client pitches (with support for new business) together with the broader agency and the new business team is a central part of your role to further expand your portfolio.
- Relationships in the Extended Valtech and Partner Network: You act as a cultural ambassador within and outside of Valtech, promote and develop relationships in the network, with third-party partners, and occasionally with other agency groups on the client side to shape and steer the agenda of our clients.
- Excellence in Execution: You enable the delivery team to offer a first-class experience to a high-caliber client base. You motivate and inspire your team and the entire agency, convey client expectations, challenges, and possible solutions to the project teams, and ensure continuous innovation in existing accounts – both in detail and at a higher level.
- Solving Challenges: You are the first point of contact for the team and the rest of the Valtech Group, tackle challenges head-on, solve problems, find solutions, and manage communication with the client within your team or with agency leaders to resolve issues and continuously identify improvement opportunities.
- Impact on Valtech as a Whole: You are expected to shape the further development and standardization of our client offer, build best practices in client partnership, identify marketing opportunities, and contribute as a senior leader in the client services team and other agency groups to the departmental strategy.
About You and the Role
You bring more than 10 years of relevant professional experience in a position as a Client Partner (all genders), in account management, or sales, and work with cross-functional technical and non-technical teams to develop and deliver technical solutions for clients with millions in revenue.
What You Bring With You
- Proven experience and knowledge in identifying and expanding new business within existing client portfolios and in building trusting and reliable relationships with C-level stakeholders
- Experience and knowledge in building, presenting, and winning RFPs and pitches for new business; you pay close attention to detail and can confidently identify, bring together, and motivate a project team
- Understanding of how to work and collaborate successfully in project teams to successfully offer, win, implement, and further develop technical solutions
- The ability to work both in a team and independently
- Very good German and English language skills
Our Commitment to Inclusion
We create experiences that work for all people – and that starts with our own teams. At Valtech, we are committed to consciously building an inclusive culture where everyone feels supported to develop, grow, and achieve their goals. No matter your background – you belong here. Discover on our diversity and inclusion page how we are creating a fairer Valtech for all.
Application Process
Once you have applied, our Talent Acquisition Team will review your application. If your skills and experience match the position, we will contact you to discuss the next steps.
⚠️ Beware of application fraud: Only communicate with official Valtech email addresses ending in @valtech.com.
We are committed to inclusion and accessibility. If you require reasonable accommodations during the application process, please indicate this in your application or inform the Talent Partner.
About Valtech
Valtech is the company for experience innovation, committed to opening new paths to experience the world. By connecting crafts, industries, and cultures, we help brands unlock new values in an increasingly digital world.
At the intersection of data, AI, creativity, and technology, we drive the transformation of leading companies, including L’Oréal, Mars, Audi, P&G, Volkswagen, Dolby, and many more.
At Valtech, we don't just talk about transformation. We implement it. Our employees are the heart of our success, and we create a work environment where everyone receives the support they need to develop, grow, and be innovative.
Are you ready to shape the future? Join us.
Why do we use the term "all genders" in the title of this job description?
According to the AGG (General Equal Treatment Act) in Germany and corresponding laws in France, job advertisements must be gender-neutral. We use the term "all genders" to make it clear that this position is open to all genders, even if the job title itself can be translated or interpreted as "male" in French or German.
Contact Us
We would love to hear from you! Please fill out the form, and the nearest office staff will contact you.
If you need other formats and/or communication support to provide feedback, please contact Sheree Atcheson.
Let's Reimagine the Future
Anti-Robot Verification
FriendlyCaptcha ⇗