(Senior) Commercial Manager E-Commerce (m/w/d)
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Job description
About the Position
Join The Stepstone Group as a (Senior) Commercial Manager E-Commerce (m/w/d) to drive digital sales and market share growth.
Responsibilities
- Commercial Steering: Oversee the commercial development of our B2B Online-Shop and ensure we achieve our goals to increase our sales share through digital touchpoints and gain more market share.
- Stakeholder Coordination: Act as the central interface in the E-Commerce project team, bringing together relevant stakeholders (Traffic/SEO-SEA, E-Mail-Marketing, Lead-Management, Tech, classic sales, Analytics), coordinating their contributions, and defining common priorities.
- Market Analysis: Based on market, competition, and customer analyses, derive target group and customer-specific measures-from short-term sales actions and campaigns to structural adjustments on the site or in the customer journey-and initiate their implementation with the respective specialists.
- Customer Journey Optimization: Optimize the digital customer journey to increase conversion rates, drive up- and cross-selling, and promote target group-specific landing pages, utilizing various digital channels for targeted customer development.
- Performance Reporting: Regularly prepare the commercial performance (number of leads, their impact, as well as E-Com sales and turnover) of the online shop, derive strategic recommendations from it, and present them convincingly in management forecasting and to the classic sales channels.
Requirements
- Education: Bachelor's or Master's degree in (Economic) Computer Science, Business Administration with a focus on Sales/Marketing/E-Commerce, or comparable qualification.
- Experience: At least 3 years of professional experience in Digital Sales, Category Management, E-Commerce, or Omnichannel Sales, including commercial sales steering and operational campaign work.
- Skills: Analytical, results-oriented, and entrepreneurial mindset, ability to coordinate cross-functional teams confidently even without direct leadership, and a good understanding of digital products, customer segmentation, and data-driven decision-making.
- Tools: Experience with Salesforce (or comparable CRM) and Anaplan (or comparable forecasting tool) is a plus.
- Languages: Fluent German and good English skills (at least B2) in speech and writing.
We Offer
- 30 days of vacation + 1 traditional holiday + 2 extra days for Christmas and New Year
- Hybrid working model
- Company pension plan
- Company life insurance
- Volunteer days
- Jobbike
- In-house gym
- In-house barista
- Discounted Wellhub membership
- Discounted parking, job, or Germany ticket
- And you can bring your dog to the office!
About the Company
Wir bei The Stepstone Group haben eine klare und sehr wichtige Mission: den richtigen Job für jede*n zu finden. Mit unseren Daten, unserer Plattform und unseren Technologien bringen wir Jobsuchende und Unternehmen weltweit zusammen, um für beide Seiten den „Perfect Match“ zu schaffen.
Mit mehr als 20 Marken setzen wir uns in über 30 Ländern für eine faire und vorurteilsfreie Rekrutierung ein. Werde Teil unseres Teams von circa 4.000 Mitarbeiter*innen, gestalte mit uns den Stellenmarkt neu und begleite uns auf unserer Reise zur weltweit führenden Online-Jobplattform.
Job Location
Remote, Germany
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