About the Position

Senior Compliance Officer - Brand Integrity

Amsterdam, Netherlands

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Senior Compliance Officer

We are looking for a highly organized, detail-oriented, and commercially aware individual contributor to join our Payments Compliance team as a Senior Compliance Officer for our Brand Integrity pillar. This role is focused on supporting the governance, execution, and continuous improvement of our brand-integrity programs, including network initiatives such as BRAM, VIRP, GRIP, and related oversight for complex merchant verticals such as payment facilitators, marketplaces, and other higher-scrutiny business models.

You will work at the intersection of Payments Compliance, Risk, Commercial, Partnerships, Legal, and Operations to help ensure our brand-integrity framework is consistently applied, well-documented, and scalable across regions. This role is ideal for someone who enjoys structured problem-solving, cross-functional coordination, and turning policy and program requirements into practical execution.

Responsibilities

Lead and coordinate program management activities across the Brand Integrity pillar, including network program tracking, escalations, remediation follow-up, documentation, and stakeholder coordination.
Support the operational governance of card-network and alternative payment method related integrity programs, ensuring requirements are tracked, communicated, and implemented consistently across teams and regions.
Manage program plans, trackers, decision logs, action items, and governance routines for brand-integrity initiatives and escalations.
Coordinate intake and triage of merchant, partner, and network-related issues that require brand-integrity review or follow-up.
Partner with the first line, Risk, Legal, Commercial, Partnerships, and regional stakeholders to ensure merchant-facing processes and internal governance are aligned.
Help maintain clear documentation, playbooks, and training materials for brand-integrity topics, program requirements, and escalation handling.
Track outstanding remediation items, open questions, deadlines, and dependencies to ensure programs move forward in a controlled and timely way.
Support reviews of higher-risk merchant verticals and models, including payment facilitators, marketplaces, and other areas that may create elevated brand, scheme, or reputational risk.
Identify repeat issues, process gaps, and control weaknesses, and help drive durable improvements with the broader team.
Prepare leadership updates and concise materials for governance forums, internal stakeholders, and external discussions where needed.
Help standardize how the team manages brand-integrity work globally, improving consistency, transparency, and follow-through.
Contribute to cross-functional initiatives that balance revenue opportunities with network, compliance, and reputational risk considerations.

Requirements

Around 5+ years of experience in program management, compliance, risk, operations, merchant oversight, or similarly cross-functional roles with experience working in payments, fintech, financial services, or another regulated environment is strongly preferred.
Familiarity with card-network compliance, merchant risk, high-risk verticals, or brand-integrity programs required.
Comfortable working across global teams and time zones, and able to drive progress without direct authority.
Demonstrated ability to build structure in ambiguous environments and maintain momentum on open-ended programs.
Experience working with merchant models such as payment facilitators or marketplaces is a plus.
Exposure to program trackers, governance routines, documentation workflows, or compliance operations is a plus.
A practical, solution-oriented mindset with a bias toward follow-through and execution quality.

Our Diversity, Equity and Inclusion Commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s Next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

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At Adyen, we strive to create an accessible and inclusive experience for all candidates.

Please let our team know if you need any adjustments to the recruitment process to make it more accessible and/or inclusive to your needs.

Are you currently based in The Netherlands?

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Do you have a minimum of 5+ years of experience in program management, compliance, risk, operations, merchant oversight, or similarly cross-functional roles?

Do you have strong understanding of card-network compliance, merchant risk, high-risk verticals, or brand-integrity programs?

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Demographic Survey - NL

Disclaimer: We invite you to complete this optional survey to help us evaluate our diversity and inclusion efforts. The data collected will help us create a workplace where diversity and inclusion is celebrated by monitoring equal opportunities and improving the early stage of our recruitment process. Your individual answers will never be visible to any Adyen employees and answers to this survey will not affect your application in any way. By submitting your answers you hereby consent to Adyen using the data for the prescribed purpose. For more information about the processing of your data and request for deletion, please have a look at the Applicant Privacy Policy*.*

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At Adyen, we are building an organization that supports people in their many unique life situations. Knowing this information will help us make our hiring process, benefits and professional development equitable and inclusive.

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Senior Compliance Officer - Brand Integrity

Job description