Senior Customer Insights Partner
Primary stack
Nice to have's
Job description
About the Position
Senior Customer Insights Partner
We are seeking a Senior Customer Insights Partner to join our team in either New York or Boston, United States. This role is a full-time, permanent position within our Analytics department.
Responsibilities
- Own the analytics relationship for a portfolio of Criteo's largest US clients
- Partner with commercial teams to build and deliver Client Business Reviews, custom analyses, optimization recommendations, media plans, and forecasts
- Design, run, and interpret controlled A/B tests, and communicate the results
- Diagnose campaign delivery and performance issues in time-sensitive, high-stakes situations
- Work with Product Analytics on performance-improving initiatives, and feed client needs into the product roadmap
- Use the Global Client Operations Center to automate or delegate repeatable work
- Build deep expertise in a key growth area of the business and share it through knowledge transfer and reusable client-facing collateral
- Contribute to a team where people help each other by coaching junior colleagues on analytical approach and pitching in on their client problems
Requirements
- 3+ years in a client-facing or commercial analytics role within digital advertising
- SQL and Python proficiency sufficient to extract, automate, and analyze data independently
- Working knowledge of advertising measurement methodologies: incrementality, attribution, and media mix modeling
- A strong grasp of how campaigns are built, delivered, optimized, and measured
- A track record of delivering analyses and recommendations directly to senior client stakeholders
- Able to work independently in ambiguous situations
- A genuine willingness to make the people around you better
- Native or professional-level English fluency
- A bachelor's degree in a quantitative field, or equivalent practical experience (a plus)
- Experience with AI-assisted development and tooling (a plus)
We Offer
- Competitive salary range: $115,000 - $140,000 per year
- Hybrid work model
- Opportunities for learning and career development
- Comprehensive health benefits, wellness perks, and mental health support
- A diverse, inclusive, and globally connected team
- Attractive salary with performance-based rewards and family-friendly policies
- Equity potential depending on role and level
About the Company
We’re Criteo, the Commerce Intelligence Platform. Criteo helps businesses turn shopper signals into commerce outcomes while delivering more relevant experiences for shoppers. We use proprietary commerce intelligence and AI decisioning to drive relevance for shoppers and performance for businesses.
At Criteo, our culture is as unique as it is diverse. From our offices across the globe or from the comfort of home, our 3,600 Criteos collaborate together to build an open, impactful, and forward-thinking environment. We foster a workplace where everyone is valued, and employment decisions are based solely on skills, qualifications, and business needs-never on non-job-related factors or legally protected characteristics.
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