Senior Customer Solutions Engineer
Nice to have's
Job description
About the Position
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We are looking for a Senior Customer Solutions Engineer to join our team in Jerusalem, Israel. This role is ideal for a highly technical engineer who enjoys customer interaction, system-level problem solving, and real-world impact, and who wants to own the technical interface between Mobileye’s cutting-edge technology and our customers.
About the Team
Mobileye is transforming the way the world drives - from advanced driver assistance systems (ADAS) to fully autonomous vehicles. Our mission is to bring autonomy into the real world by building intelligent technologies that are designed to expand accessibility and enhance everyday life, from advanced driver assistance systems (ADAS) and autonomous driving to robotics and humanoids.
Responsibilities
- Act as a technical authority and subject-matter expert for Mobileye Driving Functions, ADAS, and AV solutions in front of customers.
- Own the end-to-end technical engagement with customers, including system understanding, issue analysis, solution definition, and follow-up.
- Work closely with algorithmic engineering, product, R&D, and program teams to drive customer issue investigation and resolution.
- Gather, analyze, and translate customer feedback and real-world insights into clear technical requirements and product inputs.
- Lead and support software version integration, validation, and delivery to customers, ensuring alignment between Mobileye core capabilities and customer use cases.
- Take an active role in cross-functional collaboration with Product, Sales, Marketing, and Engineering teams.
- Proactively contribute to process improvement and technical workflow optimization across teams.
- Work directly with leading OEMs through technical workshops, test drives, system tuning sessions, and on-site support.
- Build and maintain long-term, trusted technical relationships with customers.
Requirements
- B.Sc. in Computer Science or a related engineering field.
- 3+ years of experience in a customer-facing technical role (e.g., customer engineering, systems engineering, field engineering, solutions engineering).
- Strong ability and motivation to deep dive into complex algorithms, systems, and software behavior.
- Excellent problem-solving, analytical, and organizational skills, with a strong sense of ownership.
- Proven ability to operate independently, take initiative, and collaborate across multiple teams.
- Excellent communication and stakeholder-management skills.
- Fluent English and Hebrew.
Nice to Have
- Passion for cars, AI, and the intersection between the two.
- Experience in software development or a strong understanding of the software development life cycle.
- Experience working with or managing products, programs, or complex technical systems.
- Background in ADAS, autonomous driving, computer vision, or large-scale embedded systems.
We Offer
- Competitive salary
- Full-time position
- Opportunity to work on cutting-edge autonomous driving technologies
- Collaborative and innovative work environment
- Professional growth and development opportunities
About the Company
Mobileye is a global leader in Physical AI, developing computer vision, software, and hardware to power autonomous driving solutions and humanoid robots. Our mission is to bring autonomy into the real world by building intelligent technologies that are designed to expand accessibility and enhance everyday life, from advanced driver assistance systems (ADAS) and autonomous driving to robotics and humanoids.
Built on decades of automotive innovation and industrial-scale AI expertise, Mobileye technologies power more than 230 million vehicles worldwide. With teams around the world, we continue to innovate at the forefront of autonomous systems, advancing the next generation of Physical AI for the real world.
Mobileye changes the way we drive, from preventing accidents to semi and fully autonomous vehicles. If you are an excellent, bright, hands-on person with a passion to make a difference, come to lead the revolution!
Apply now and save lives!
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