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Senior Data Analyst

Ocado Technology·Salary not specified

Primary stack

BigQueryLookerAnalyticsSQL

Nice to have's

PythonRGA4 / Google Analytics certificationecommerce customer behaviordigital performance metrics

Job description

About the Position

Senior Data Analyst (DA3) | Enablement & Martech | Hybrid Working | Hatfield

We are Ocado Group, and we're bringing world-class automation to online grocery. Our Ocado Smart Platform (OSP) combines cutting-edge robotics, AI, and IoT within our advanced CFCs (Customer Fulfilment Centres). We've mastered the single pick, transforming online delivery for our global partners. Join us and be part of a team pushing the boundaries of retail technology.

Responsibilities

  • Own Retail Media analytics, including building and troubleshooting Looker Explores, resolving data-quality issues, and scoping aggregation tables to optimize performance.
  • Help establish the Ecom Analytics Engineering remit by translating business definitions of core metrics into clear technical logic.
  • Own and maintain the metric dictionary for core Ecom metrics, defining valid dimensions for splitting and aggregating data.
  • Act as the analytics liaison to Analytics Engineering for building reporting marts and prioritizing metric migrations.
  • Automate recurring Retail Media and partner performance reporting to eliminate manual effort and boost data reliability.
  • Conduct digital performance analyses using Google Analytics 4 (GA4) to inform partner and internal stakeholder decision-making.
  • Drive Looker governance across the organization, including content certification, naming conventions, and data-source standardization.
  • Deliver ad-hoc and ticketed technical analysis for Ecom and retail partner stakeholders as business priorities evolve.
  • Present data-driven insights and strategic recommendations clearly to both technical and non-technical audiences.
  • Mentor junior analysts and champion analytical best practices across the team.

Requirements

Essential

  • Strong technical proficiency in SQL and BigQuery alongside proven experience building and maintaining Looker Explores and reports.
  • Some practical experience using Google Analytics 4 (GA4) for digital and ecommerce analytics.
  • Proven track record translating complex or ambiguous business requirements into well-documented technical metric definitions.
  • Solid understanding of data modelling concepts and experience collaborating with Analytics Engineering on semantic layers and reporting marts.
  • Excellent stakeholder management skills, with the ability to explain complex technical concepts to non-technical audiences.
  • A self-starter mindset focused on automating repeatable processes, with hands-on experience using AI tools (such as Claude) to accelerate analytical workflows.

Nice to Haves

  • Experience in retail media, onsite advertising measurement, or familiarity with Marketing Mix Modelling (MMM).
  • Experience building or maintaining a metric dictionary, data glossary, or semantic layer.
  • Programming experience in Python or R, or holding a GA4 / Google Analytics certification.
  • Deep understanding of ecommerce customer behavior, digital performance metrics, or experience in a technical lead / mentoring capacity.

We Offer

  • 25 days annual leave (rising to 27 after 5 years), plus the option to buy more – and 30 days a year to work from anywhere in the world.
  • Private Medical Insurance from your first month, wellbeing support through specialist apps and EAP, plus Income Protection and Life Assurance.
  • 22 weeks paid maternity/primary carer leave and 6 weeks paid paternity leave.
  • Pension with employer matching up to 7%, share schemes (Sharesave & BAYE), and interest-free loans for train tickets.
  • Cycle to Work Scheme and free shuttle buses to/from Hatfield and Welwyn Garden City stations.
  • 15% off at Ocado.com with free delivery (starting in your first month).

About the Company

We believe in supporting our people with meaningful, flexible benefits that prioritize well-being and work-life balance. We are looking for individuality and we value diversity. We are an equal opportunities employer and we are committed to treating all applicants and employees fairly and equally. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive work environment. If you have any support or access requirements, we encourage you to advise us at the time of application.

© Ocado Technology. This job description was sourced from the employer's public career page. TheJob is not the employer — we index the posting and route candidates to the source. All content rights and hiring decisions belong to the employer.

Ocado Technology logo
Ocado Technology

Ecommerce,Logistics,Automation,Technology,Supply Chain

About the Company Ocado Group is a global technology business specializing in ecommerce, fulfillment, and logistics within the online grocery and distribution industries. With over 25 years of experience in the grocery sector, the company leverages cutting-edge proprietary technology and operational expertise to address complex challenges in global retail and logistics. Ocado Group aims to redefine the future of retail by empowering partners and customers to succeed in their markets. Products, Services & Tech Stack Core Solutions Online Grocery Fulfillment: Ocado Group offers tailored fulfillment solutions for online grocery retailers, including manual pick in dark stores, store-based automation, and automated Customer Fulfillment Centres (CFCs). Technologies & Frameworks Supply Chain Optimization: The company processes over 70 million forecasts per day and simulates 270 years of operations in 12 months. Last Mile Optimization: Ocado Group performs over 100 million optimization calculations per second. Webshop Predictions: The company predicts over 10 billion products per day. Project Scope & Target Clients Client Base Target Verticals: Ocado Group partners with innovative grocery retailers globally. Engineering Scale Scope and Complexity: The company's projects involve integrated, end-to-end intelligence and advanced automation technologies to streamline supply chains and support client ambitions.

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