Job Description, Responsibilities & Requirements
About the Position
We are seeking a Senior Delivery Manager to revolutionize our Fortune Global 500 clients’ projects in E-Commerce, Healthcare, and Life Sciences with emerging trends in Data, Cloud, and GenAI.
If a constantly changing environment doesn't stop you from exceeding stakeholder and team expectations, if you adopt a data-driven approach to management and can easily navigate the scalability of both products and teams of 50, 100, 200+, then you’re the leader we need.
Responsibilities
- Lead projects from kick-off through go-live and post-production, ensuring alignment with stakeholders and clearly defined success criteria
- Manage the delivery process, including requirements, risks, and the budget
- Oversee product quality, setting benchmarks and engaging the team to meet them
- Facilitate UAT / production deployments and manage releases
- Prepare the WBS and resource plans
- Act as the primary contact point for stakeholders, communicating project status, risks, and progress
- Interface with clients daily, holding demos, training engineers, and managing expectations
- Foster a collaborative, positive work environment, mentoring and coaching team members
- Establish governance models, manage virtual teams, and resolve people management issues
- Implement organizational best practices on the projects
- Create project management and communication plans, escalation procedures, change & risk management, as well as Agile ceremonies
Requirements
- Seven plus years of experience in team/project leadership
- Expertise in delivering enterprise solutions, with at least five successful commercial projects
- Knowledge of the full product development cycle, from pre-sales to post-production support
- Confidence to lead a team of 50+ members, including people management
- Background in setting up Dev, QA, and BA processes on projects
- Understanding of Agile methodologies, SAFe, and Kanban
- Use of GenAI for team productivity evaluation and decision-making
- Production experience in Digital, Data, or Cloud projects
- Emotional intelligence with excellent analytical & problem-solving skills
- Cultural awareness and openness to diversity
- Upper-intermediate proficiency in English (B2+)
Nice to Have
- Prior hands-on engineering experience
- Understanding of E-Commerce, Healthcare, and Life Sciences domains
- Familiarity with environment landscapes, sizing calculation, and delivering techniques
About the Company
EPAM Systems is a global software engineering and product development company that partners with many of the world’s leading businesses to deliver innovative solutions that drive digital transformation.