Senior Director of Health Plan Strategy and Business Development - Remote

About the Position

Senior Director of Health Plan Strategy and Business Development - Remote

Eden Prairie, Minnesota + Additional locations

Join UnitedHealth Group as a Senior Director of Health Plan Strategy and Business Development, leading strategic initiatives for health plan clients.

Responsibilities

• Support development of the strategic plan, long range plan and annual business plans within the Health Plan team. Identify key themes and critical initiatives. Track progress against plans, identify deviations and suggest plans to remediate.
• Partners with Client Executives and key business stakeholders to develop and execute a strategic client plan that addresses client's business needs (current and emerging), supports growth, provides measurable value, and increases client engagement / loyalty.
• Establishes, cultivates, and manages, the customer relationship at multiple levels, (executive suite to solution owners) serving as a trusted business advisor / partner to the client.
• Build solid cross-functional partnerships across HR, Communications, and business leaders.
• Prepares and/or contributes to the preparation of reports, briefings, and presentations, including Quarterly Earnings Reports, CEO Updates, and Investor Conference materials.
• Refines client strategy through continual discussions with client stakeholders, detailed understanding of client context, anticipation of client needs, and holds design sessions with relevant Optum leaders to define solutions and execution plans.
• Acts as "ambassador" for Optum at client, advancing Optum's interests with client stakeholders. Represents and articulates value of Optum solutions to various levels within the client, including executives, decision makers and key influencers.
• Negotiates contractual agreements, statements of work, serving as liaison with contracting / legal / finance.
• Constantly assesses the value our solutions are delivering and leads team members to develop approaches that increase the value we provide and / or increases the impact Optum has on the client's business.
• Engages cross functional client teams on the delivery of services, escalating issues where necessary and driving resolution. Holds functional teams accountable to deliver against client requirements and expectations.
• Owns identifying expansion / enhancement opportunities, gauging client receptivity, facilitating contracting processes that delivers value to all parties.
• Key liaison between client and Optum business leaders.
• Maintains accurate and current client plan in CRM System (SalesForce.com), including client planning, opportunity management, contact management, current solution footprint, etc.
• Ensures Client Satisfaction and client willingness to serve as a reference.

Requirements

• Bachelor degree
• 5+ years of project management and/or analytical experience
• 5+ years of experience working with senior level c-suite executives and demonstrating progressively increasing responsibility
• 2+ years of experience with PBM Medicaid Medicare client contract management
• Experience messaging, positioning, and presenting information for maximum customer impact and influence (e.g. leading and coordinating Executive Review Committees, bi-annual summits, executive dashboards, Large Case Reviews, etc.)
• Experience initiating project plans and successfully manage projects to full execution
• Experience leading the RFP (Request for Proposals) process, finalist presentations and negotiating client contracts (specifically, Renewals and Market Checks)
• Experience working with complex health care solutions (e.g., outsourced health care solutions)
• Profit & loss PBM client contract management experience
• Solid understanding of operations, reporting and forecasting
• Ability to travel up to 25%

Nice to Have

• MBA
• 5+ years of healthcare industry experience
• 3+ years of experience in strategic client relationship management within a PBM, or Health Plan with direct oversight of a PBM
• Project management experience
• Experience with PBM Medicare Part D and Medicaid
• Experience with PBM rebates and values
• Experience leading organizational programs of high complexity
• Background in strategic planning, governance, or portfolio management

We Offer

• Competitive salary ranging from $134,600 - $230,800 annually based on full-time employment.
• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements)
• Flexible remote work options

About the Company

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.