Senior Ecommerce & Performance Marketing Product Owner

About the Position

Senior Ecommerce & Performance Marketing Product Owner

London, United Kingdom

Hybrid

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About the Company

At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes.

Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other.

It’s these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels.

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Responsibilities

• Define and own the Ecommerce product roadmap, aligning with business objectives and customer needs.
• Collaborate with the Ecommerce business team to prioritize features and enhancements for the mail and supplies eShop.
• Drive conversion by implementing best in class conversion optimization features; analytics, personalization, multi-variant testing, offer/promotions management.
• Work closely with technology teams to ensure timely and successful delivery of roadmap initiatives.
• Drive the implementation of Customer Data Platform (CDP) capabilities to create a unified customer profile.
• Enable identity resolution by connecting cookies, first-party data, and other identifiers to build robust audience segments.
• Onboard audience segments into paid media platforms for targeting, retargeting, frequency capping, and suppression to improve Cost Per Acquisition (CPA).
• Implement strategies for paid media optimization, leveraging first-party data enriched from the CDP.
• Oversee integration of CDP with Demand-Side Platforms (DSP) to activate audiences for paid campaigns.
• Apply attribution models and measure ROI on paid media spend using enriched first-party data.
• Ensure compliance with privacy regulations and data governance standards across all marketing technologies.
• Act as the primary liaison between marketing, Ecommerce, and technology teams.
• Provide guidance on best practices for performance marketing technology, including segmentation, targeting, and campaign automation.
• Monitor and report on key performance metrics, driving continuous improvement.

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Requirements

• Proven experience as a Product Owner or similar role in Ecommerce and MarTech.
• Strong understanding of E-commerce, CDP platforms, DSPs, and performance marketing technologies.
• Knowledge and experience in finance automation and mailing products sector (not mandatory).
• Expertise in audience segmentation, identity resolution, and data-driven marketing.
• Knowledge of content management and personalization.
• Familiarity with paid media optimization techniques (retargeting, frequency capping, suppression).
• Knowledge of attribution modeling and ROI analysis for paid campaigns.
• Excellent stakeholder management and communication skills.
• Ability to work in a fast-paced, cross-functional environment including stakeholder management.
• E-commerce platforms like Intershop, CDP, JavaScript, Google Tag Manager, Google Analytics, Google ads / other DSP’s, social media tools like LinkedIn, Meta.
• Strong knowledge of Identity Graph/ ID resolution by stitching multiple identities like cookies, emails, other CRM id’s to enable a universal Quadient ID for personalization and reporting purposes.

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We Offer

• Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.
• Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.
• Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program.
• Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.
• Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.

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About the Company

At Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work, on-site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in-person events. No matter where you work, you’ll be part of a dynamic, people-first community that drives success together.

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Be Yourself at Quadient

Our values define how we work as a team: Empowerment, Passion, Inspiration, and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice.

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Equal Employment Opportunity

Quadient is an Equal Employment Opportunity Employer. We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law.

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We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at [email protected]