Senior eCommerce Manager

About the Position

You may know McCormick as a leader in herbs, spices, seasonings, and condiments – and we’re only getting started. At McCormick, we’re always looking for new people to bring their unique flavor to our team. McCormick employees – all 14,000 of us across the world – are what makes this company a great place to work.

We are looking to hire a Senior eCommerce Manager immediately in a Hybrid (50/50) capacity at our Global Headquarters in Hunt Valley, Maryland.

The best people deserve the best rewards. In addition to the benefits you’d expect from a global leader (401k, health insurance, paid time off, etc.) we also offer:

• Competitive compensation
• Career growth opportunities
• Flexibility and Support for Diverse Life Stages and Choices

Responsibilities

The Senior eCommerce Manager is responsible for developing capabilities to enable acceleration of profitable online growth and McCormick share across US retail omnichannel platforms and pure-play channels. This role leads day-to-day digital shelf execution, content optimization, and performance analysis to improve conversion and overall product content performance. The position partners with Sales, Category Management, Brand Marketing, Digital Operations, Retail Media and external partners to deliver best-in-class execution, sustainable growth and future-proof capability development. Reports to VP, eCommerce and Shopper Marketing. Leads and develops multiple direct reports.

• Defines strategy, manages execution, and continuously tracks and improves our performance across Omnichannel retail platforms.
• Analyzes McCormick eCommerce performance and shares insights and action plan recommendations with Senior Leadership.
• Tracks digital commerce & Retail Media environment for new and emerging services and platforms to identify new capabilities and/or business opportunities.
• Leads digital shelf excellence: optimize PDP content, keywords, images, ratings/reviews, and taxonomy to improve discoverability and conversion.
• Influences Retail Media and Search strategy and execution.
• Leads development US Consumer Sales Omnichannel Capabilities Road Map. Partners with Sales Leadership and sales teams, Global Marketing, Trade Marketing, HQ & Field Category Management and IT to integrate digital commerce strategies, grow customer intimacy and McCormick sales and share.
• Builds eCommerce expertise across customer-facing teams. Coaches, and develops employees through training, aligned KPIs and organizational goals. Shares insights with Sales Leadership Team and at National Sales Meeting. Manages workplans and development of 4 direct/indirect reports.

Secondary Responsibilities

• Support annual operating plan and monthly business review materials.
• Develop playbooks and standard operating procedures for key eCommerce processes.
• Coach junior team members on platform best practices and analytics.
• Benchmark competitor activity and recommend test-and-learn opportunities.
• Represent eCommerce in cross-functional meetings and change initiatives.

Requirements

• Bachelor’s degree in Business, Marketing, Analytics, or related field.
• 5+ years of experience in eCommerce, digital commerce, category management, or omnichannel sales.
• Direct/indirect supervisory experience.
• CPG industry experience with omnichannel customer teams.
• Demonstrated experience managing retailer.com and/or marketplace platforms (e.g., Amazon, Walmart, Target).
• Strong analytical capability with proficiency in Excel and business intelligence/reporting tools.
• Exposure and thought leadership in the digital space.
• Experience with digital shelf and performance metrics, including conversion, ROAS, share of search, and OOS.
• Ability to inspire others through passion for achieving success.
• Excellent analytical, problem-solving, communication & organizational skills required.
• Displays curiosity and learning agility, proactively developing expertise in data management, analytics, and AI-readiness.
• Management responsibility for cross-functional team in a matrixed environment.
• Leadership and decision-making that impacts multiple functions.
• Translates data into actionable insights with business-building or risk mitigating recommendations.
• Operational efficiency and effectiveness and budget management.

Nice to Have

• Experience with syndicated and eRetail analytics tools and managed service providers (e.g., Profitero, Circana, DetailPage).
• Hands-on experience with retailer-specific platforms and retail media platforms and agency collaboration.
• Working knowledge of PIM/DAM systems and content governance.
• MBA or advanced degree

We Offer

• Competitive compensation
• Career growth opportunities
• Flexibility and Support for Diverse Life Stages and Choices
• Comprehensive health plans covering medical, vision, dental, life, and disability benefits
• Family-friendly benefits such as paid parental leave, fertility benefits, Employee Assistance Program, and caregiver support
• Retirement and investment programs including 401(k) and profit-sharing plans

About the Company

As a McCormick employee, you’ll be empowered to focus on more than your individual responsibilities. You’ll have the opportunity to be part of something bigger than yourself-to have a say in where the company is going and how it’s growing.

Between our passion for flavor, our 130-year history of leadership and integrity, the competitive and comprehensive benefits we offer, and our culture, which is built on respect and opportunities for growth, there are many reasons to join us at McCormick.

Base Salary: $121,900 - $219,410

Base salary compensation will be determined based on factors such as geographic location, skills, education, experience for this role, and/or internal equity of our current employees as part of any final offer. This position is also eligible to participate in McCormick’s Incentive Bonus (MIB) Plan/ McCormick’s Sales Incentive Bonus (SIB) Plan/ McCormick’s Dividend Program.

McCormick & Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

**Nearest Major Market: **Baltimore

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