Senior Enterprise Account Manager

About the Position

Senior Enterprise Account Manager

San Francisco

At Adyen, we provide payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft. We are the financial technology platform of choice, engineered for ambition. Our Account Management team is critical to the growth and success of our business, expanding the Adyen brand globally. We are looking for a proactive and adaptable Senior Account Manager to join our team in San Francisco.

Responsibilities

• Relationship management: Build deep trusting relationships with decision makers and executives on our most strategic accounts. Establish a global network within Adyen and work collaboratively across cultures and time zones.
• Commercial acumen: Drive commercial negotiations with customers to win new business and close complex deals, while meeting strategic and financial targets for assigned accounts.
• Strategic consultation: Act as the human dimension of Adyen’s product by delivering payments expertise and guidance to customers. Use data to tell compelling stories and position yourself as a trusted partner and informed advisor.
• Leadership: Be a senior presence and source of knowledge on the team, and help others level up through training and mentorship.
• Project management: Be proactive and prioritize across multiple projects and teams to ensure thorough execution on cross-regional projects involving internal and external stakeholders.
• Feedback: Advocate and champion for your customers internally and serve as a feedback loop to influence Adyen’s product roadmap.

Requirements

• Enjoy engaging others, working collaboratively, and developing strong working relationships at all levels of management.
• Passionate about leading strategic payments conversations, presenting business reviews, and coordinating high-level technical discussions.
• Highly skilled in leveraging your business acumen and analytical abilities to align strategic goals and help customers reach them.
• Proficient in synthesizing complex data sets and leading with a consultative approach.
• Proactive and skilled at managing multiple cross-functional projects, while motivating and collaborating with others to achieve results.

Additional Requirements

• Minimum of 10 years of experience in a client-facing, commercial role-such as account management, consulting, or working in the payments industry from a merchant perspective-with a strong background in complex enterprise software, technical infrastructure, or financial services.
• Full professional written and verbal proficiency in English.
• Some domestic and international travel required.

We Offer

• Annual OTE: Ranges from $215,000 to $290,000, inclusive of base salary and commercial bonus. This role has an additional equity component.
• Competitive compensation based on the candidate's experience, qualifications, and geographic location.

About the Company

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.

Diversity, Equity, and Inclusion

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our San Francisco office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

All your information will be kept confidential according to EEO guidelines.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.