Senior Expert

About the Position

We are seeking a Senior Expert to join our team and enhance our data quality and supplier relationships. This role is accountable for Retailer, eCommerce, and Vendor Onboarding, Engagement, and Compliance Improvement for received data. The role involves working closely with Suppliers, the DA Strategy Team, eData Analysts, and Project Managers to enhance relationships with Providers and RV, aiming to improve Quality and SLAs. This position will manage a group of countries/Retailers.

Responsibilities

• Data Quality Management: Track Retailer Data Quality, conduct regular reviews with internal stakeholders and suppliers, and drive specific quality improvement goals for suppliers, including any change management related to data receipt (content format, advance notice).
• KPI Monitoring and Reporting: Monitor and report KPIs, like Monitor data receipt according to SLAs. Review KPIs with Data Analysts in BAU operations and drive conversations with suppliers for KPI improvements.
• DQI Metrics Analysis: Engage in DQI metrics analysis and initiate conversations with suppliers for improving data.
• Data Opportunity Identification: Identify additional data opportunities with existing retailers, including Retailer Data quality KPIs, and work with Ops Strategy to materialize these opportunities.

Engagement

• Supplier Relationship Management: Establish and maintain close relationships with suppliers, acting as the point of contact between suppliers and Nielsen.
• On-ground Supplier Conversations: Support the Operations Strategy Team in driving on-ground supplier conversations, testing data quality checks, and other pre-onboarding activities.
• Sample Data Testing: Coordinate sample data testing with Data Analysts, communicate results to suppliers, and work towards required improvements in data quality.
• Data Formats and Timeliness: Align on data formats and timeliness expectations with suppliers before handing over to Data Analysts for onboarding.
• Onboarding Plans: Work with the local Ops team or PM to finalize onboarding plans for suppliers linked to RMS coverage expansion.
• System Change Discussions: Conduct surveys and retailer discussions on System change.

Requirements

• Technical Knowledge: Strong technical knowledge and business interpretation of data.
• Business Process and Data Modeling: Proficient in complex business process modeling and data modeling concepts.
• Analytical Skills: Strong analytical and problem-solving skills.
• Microsoft Office Suite: Strong knowledge of Microsoft Office Suite (Excel, Word, Access, Outlook, PowerPoint).
• Technology Exposure: Technology exposure and tech-savvy.
• Data Formats Understanding: Ability to understand various data and file formats.
• Data Structures Interpretation: Ability to interpret different data structures and mapping.
• Systems Understanding: General systems understanding from an ETL point of view.
• Language Skills: Fluent in English; local market language skills (if required by markets).

We Offer

• Flexible Working Environment
• Volunteer Time Off
• LinkedIn Learning
• Employee Assistance Program (EAP)

About the Company

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights-delivered with advanced analytics through state-of-the-art platforms-NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our Commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the Diversity and Inclusion page.

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