Senior Forward Deployed Engineer

Chicago, United States

About the Position

At project44, we believe in better - and p44LSP.ai is what better looks like for the logistics service provider market. We are seeking a Senior Forward Deployed Engineer to join our dedicated, AI-native division built to serve the LSP market with the focus, speed, and resources it deserves.

Responsibilities

• Own end-to-end integration for dedicated LSP accounts - configure bi-directional webhooks and event-driven pipelines so AI agents can read, act, and write data into customer TMS, WMS, and ERP systems instantly.
• Unify disparate customer data into a single actionable signal - driving dynamic interoperability across core business systems.
• Customize interfaces and agent logic to fit existing LSP workflows across freight procurement, load tendering, and exception handling - reducing time-to-value and making adoption feel natural.
• Feed the right context to agents and debug decisions when they go wrong - tracing failures back to the specific data point, prompt, or tool use that caused them.
• Build event-driven pipelines (Kafka/PubSub) that carry agent intent at the scale of millions of logistics events per day.
• Serve as the ground truth - we can't build a world-class product in a silo. Your field observations directly inform what gets on the roadmap and when.

Requirements

• 5+ years in software engineering, solutions engineering, or technical implementation in a customer-facing role.
• Mastery of API-first design and bi-directional webhook configuration.
• Experience with event-driven architecture and stream processing (Kafka, PubSub, or similar).
• Hands-on integration experience with TMS, WMS, or ERP systems.
• Strong debugging skills across distributed, agent-driven workflows.
• Deep domain knowledge in logistics - freight procurement, load tendering, carrier management, and exception handling.

Nice to Have

• Experience with agentic AI systems - context feeding, prompt engineering, tool invocation, stateful agents.
• Prior experience in a forward-deployed or field engineering role.
• Containerization and orchestration (Docker, Kubernetes).

We Offer

• Competitive base salary range: USD130,000 – USD190,000.
• Comprehensive benefits package tailored to your country of employment.
• Opportunity to work in a fast-paced, transformative environment.
• On-site commitment: Join our team on-site 3 days a week in our beautiful headquarters.

About the Company

At project44, we're designing the future of how the world moves. As we work to deliver a truly world-class product, we're intentionally building teams that reflect the unique communities we serve. We're focused on creating a company where all team members can bring their authentic selves to work every day.

project44 is an equal opportunity employer. If you share our values and passion for the future of logistics, we'd love to review your application. Even if you don't meet 100% of the requirements, please consider applying - studies show you can still be a strong candidate at 50%.

For any accommodation needed during the hiring process, please email [email protected].