Tech Stack
Job Description, Responsibilities & Requirements
About the Position
Senior Frontend Engineer (React + Chrome Extension)
TTEC Digital seeks a Senior Frontend Engineer (React + Chrome Extension) to join our team. This role is a full-time and fully remote opportunity!
Responsibilities
- Build the Agent UI shell, the Chrome extension, the slide-out / pill workspace, the Control UI, and the per-module panels. This is the product wedge - what an evaluator demos in 5 minutes and decides "yes."
- Real-time UI over live voice, desktop, and AI event streams, in a startup environment: 1-week sprints, Friday demos, fail fast and move forward.
Requirements
- 7+ years frontend; senior-level React + TypeScript mandatory. HTML5, JavaScript, and graphics skills all ++++
- You're a master of the browser platform itself, not just a framework user (canvas/SVG/WebGL, animation, rendering).
- Strong design/UI skills a +++ - you have taste; your UIs look and feel professional without a designer holding your hand.
- Real Chrome Extension experience - Manifest V3, content scripts, the messaging model, injecting UI over a host page. This is core, not a footnote.
- Strong API skills - you design and consume clean APIs, and you understand the backend messaging systems behind them (pub/sub, event streams, WebSocket) well enough to reason about ordering, reconnects, and state sync.
- Heavy WebSocket / real-time UI; you've built interfaces that update from a live event stream.
- Plugin / module-federation or dynamic-component-loading experience.
- Performance as a habit - render profiling, virtualization for dense data, sub-frame updates under a firehose event stream; the UI must never be the latency bottleneck.
- State management under streaming data - optimistic updates, reconnect/replay handling, conflict resolution.
- Extension security fluency - CSP, sandboxing, isolated worlds; we inject UI into other companies' pages and can never break or leak.
- Automated UI testing (Playwright-class) as part of shipping, not a QA handoff.
- Accessibility and keyboard-first flows as defaults - agents live in this UI 8 hours a day.
- A master debugger in the browser - DevTools is an extension of your hands; you see the render bug, the leak, the layout thrash.
- Go literacy is a plus (you'll read it).
Nice to Have
- Go
We Offer
- Fully remote work opportunity
- Be part of an innovation group inside TTEC (NASDAQ: TTEC)
- Work on the next generation of AI CX tools
About the Company
We're an innovation group inside TTEC (NASDAQ: TTEC), building the next generation of AI CX tools - automated QA, conversational analytics, knowledge assist, and agentic automation - for the world's biggest brands and the millions of customers they serve. We move like an early-stage startup, backed by the scale, distribution, and enterprise client base of a company that's been obsessed with customer experience since 1982.
This is the rare seat where getting in early actually matters at scale. TTEC is a public company at an AI inflection point. Ship the right products into thousands of live enterprise deployments and you don't just move a metric - you move the trajectory of the company and the value of the stock. The leverage is real, and the work compounds.