Job Description, Responsibilities & Requirements
About the Position
Senior Group Manager - Operations - REF100677W_2026245012 - BFS
We are seeking a Senior Group Manager - Operations with extensive experience in Financial Crimes and Compliance to join our team in the Banking and Financial Services sector.
Company Description
WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption. Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.
Responsibilities
- Manage large teams and hold accountability of Engagement Delivery
- Primarily should have FinCrime experience and handling Banking clients
- Accurate periodic Reporting & drive governance
- End to End Stake Holder management
- Detailed Knowledge of PEP Screening/Negative News Screening/KYC/SOF/ML/CDD/EDD/Sanctions/Fraud Investigations
- Understanding of Financial Crime Policies and Documentations, knowledge on basic banking terminologies, Onboarding/Compliance/AML/TM/KYC experience
- Prior experience into managing people and teams across a 24/7 operation
- Fundamental understanding of MS Office tools & Reporting
- Assist in management of the work flow on a day-to-day basis, increasing operational quality/efficiency by providing improvement suggestion for front & back office support to all departments
- In line with set KPI and performance objective maintain 100% accuracy and error-free work
- ACAMS/CFCS/ICA/CFE Certification or any other Financial Crime certifications, desirable
Requirements
- Post Graduation
- Overall experience of 10-14 years into Financial Crimes/CDD/EDD/Due Diligence/Investigations PEP Screening/Negative News Screening/AML/TM/KYC desirable
We Offer
- Part-time position
- Competitive opportunities for career growth and professional development
About the Company
WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality.
Contact
For more information or to apply, please visit our careers page.