Senior IT Business Analyst (Cash Management Foreign Area)

About the Position

We are looking for a Senior IT Business Analyst (Cash Management Foreign Area) to join our team in Katowice, Poland. This role focuses on ensuring compliance with SWIFT and ISO 20022 standards within the CBPR+ project.

Responsibilities

• Prepare business and system analysis of banking applications
• Collaborate with vendors
• Coordinate application deployment in cloud environments
• Work with UX/UI, copywriting, and operational units
• Support developers and testers in application development and quality assurance
• Assist in integration and end-to-end testing
• Prepare business requirements for new functionalities
• Maintain and lead business documentation of implemented deployments (including UML)
• Support the team's backlog in ServiceNow
• Deliver high-quality changes according to procedures
• Perform cyclical tasks related to application security
• Resolve incidents

Requirements

• Technical education
• Knowledge of MT, MX, ISO 20022, and SWIFT standards
• Experience in IT system development projects
• Professional experience in business and system analysis
• Familiarity with BPMN, UML notations
• Analytical thinking and log analysis skills (e.g., Splunk)
• Knowledge of application testing (test plans, packages, test cases in ServiceNow)
• Understanding of inter-system communication (REST, KAFKA, WSO2)
• Ability to build algorithms and data structures
• SQL knowledge

Nice to Have

• Knowledge of the banking environment
• Familiarity with SWIFT messages
• Knowledge of payment regulations (AML, KYC, PSD2, GDPR, etc.)
• Experience with financial protocols (SWIFTNet, SAA, SAG, AMH, etc.)

We Offer

• Investment in development: funding for training, courses, and access to educational platforms like Udemy Business, eTutor, and our internal e-learning platform. We also offer developmental internships and career consultations.
• Health and safety: medical package and life insurance for you and your loved ones, access to Mindgram with individual consultations and webinars. Working at ING allows you to join the Employee Pension Program and the Oncology Prevention Program.
• Work-life balance: additional days off: "family day" (your choice of how to use it), reward days off, and hours for volunteering or health prevention.
• For parents: additional maternity and paternity leave, and days off for childcare, regardless of the other parent's used limit.
• Join us and commit to working in a stable organization focused on comfortable working conditions, certified as a Top Employer. Together with ING, you can engage in any ESG and social responsibility initiative.
• We celebrate together and get to know each other through team trips, family and sports events, such as Children's Day, Run Warsaw, or sports tournaments.
• Fully green office spaces for work, meetings, and relaxation - all at your disposal.

About the Company

ING is a global bank with a strong European base. Over 60,000 colleagues serve approximately 38 million customers and businesses in more than 40 countries. We are committed to a culture of diversity, inclusion, and belonging, ensuring that diversity, equity, and inclusion are prioritized. As an equal opportunity employer, we do not tolerate any form of discrimination based on age, sex, sexual identity, cultural origin, experience, religion, race, ethnic origin, disability, family responsibilities, sexual orientation, social origin, or any other status protected by law. If you need assistance during the application and/or interview process, please contact the recruiter for the relevant position. We will be happy to support you to ensure a fair and accessible process. Learn more about our commitment to diversity, inclusion, and belonging.