Job Description, Responsibilities & Requirements
About the Position
IT Specialist (Office IT System Support)
Location: Parañaque, Metro Manila
Company: City Teams
Employment Type: Full-time
Work Location: On-site
About Lalamove:
Lalamove is revolutionizing the logistics industry by connecting customers and drivers directly through our technology. We offer a fast and convenient way to book delivery and moving services. As a leading global on-demand delivery platform, we connect millions of delivery partners with millions of orders every day. At Lalamove, we believe in the power of community, with millions of drivers and customers using our technology daily.
Responsibilities
- Handle Procurement process for IT Equipment / Project based on ISO Audit Standard
- Manage and Maintain Office Network Connectivity and coordinate with Network team for Infrastructure Design and Build, Troubleshooting, and Maintenance (WAN, Firewall, L3/L2 LAN, Wi-Fi System)
- Manage and coordinate with Telecom Service (ISP) Vendors to ensure Offices Telco Circuits availability (Internet, IDAP, ISDN, PSTN, etc.)
- Manage and Maintain Voice over IP Phone (PABX) Systems
- Manage and Maintain Office Meeting Rooms Video Conferencing and AV System Setup
- Manage, coordinate, and troubleshoot for Office Structured Cabling System
- Maintain UPS System Operation
- Manage and Implement Office Expansion or Relocation Projects
- Daily System Administration and support (Accounts creation, termination, etc.)
- Documentation (Inventory, IT Drawings, IT related documentation)
- Maintain and support office Users Workstation (PC/Laptop) and various Office IT Equipment life cycle and availability
- Troubleshoot IT Equipment and inquiries of users
- Local IT Team Works Management
- Communication with IT Vendors in various categories
Requirements
- Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent work experience)
- Proven experience in IT support, systems administration, or related technical roles
- Hands-on experience with troubleshooting hardware, software, and network issues
- Familiarity with ticketing systems, IT service management tools, and standard IT processes
- Strong understanding of security protocols, system monitoring, and backup/recovery procedures
- Excellent problem-solving, analytical, and decision-making skills
- Effective verbal and written communication skills for both technical and non-technical audiences
- Willingness to work onsite at the designated office or facility as required
- Ability to manage multiple priorities and maintain accountability under tight deadlines
We Offer
- Competitive salary
- Opportunity to work in a dynamic and innovative environment
- Professional development opportunities
- Collaborative and inclusive company culture
About the Company
Lalamove respects your privacy and is committed to protecting your personal data. This Notice will inform you how we will use your personal data, explain your privacy rights, and the protection you have by the law when you apply to join us. Please take time to read and understand this Notice.
Candidate Privacy Notice: https://www.lalamove.com/en-hk/candidate-privacy-notice
Apply Now
Interested candidates can apply now to join our team and contribute to our mission of connecting communities through technology.