About the Position

As a global leader in facilities services, we connect people and places to make the world work better. Whether directly or indirectly, you’ll play a vital role in supporting our placemakers in delivering exceptional workplace experiences for our customers. Together, we make space for people and businesses to thrive.

Location: Warsaw (Poland)

Language: English

Main purpose of the position:

The Senior IT Project Manager leads complex, high impact cloud transformation initiatives across ISS countries, driving the migration of critical infrastructure and technology services to cloud platforms. Operating in a highly matrixed global environment, this role balances competing business, operational, and technical priorities while ensuring successful delivery of strategic transformation programs.

The role requires exceptional stakeholder management capabilities, combining strong project leadership with the ability to influence senior executives, align cross-functional teams, build business cases, and drive measurable business value throughout the transformation journey. Success is measured not only by delivering projects on time and within budget, but also by ensuring adoption, operational readiness, risk mitigation, and realization of expected business outcomes.

Responsibilities

Lead end-to-end delivery of large-scale cloud migration and infrastructure transformation programs across multiple countries and business units.
Build trusted relationships with senior stakeholders and leadership teams, influencing decisions and securing alignment on project priorities and outcomes.
Facilitate complex discussions and negotiations between business, technology, operations, security, and architecture stakeholders.
Develop and maintain business cases, ensuring clear linkage between project investments, expected benefits, and realized value.
Track and report value realization, financial performance, risk exposure, and strategic outcomes throughout the program lifecycle.
Drive project governance, ensuring effective decision-making, transparency, accountability, and stakeholder engagement.
Manage project scope, timelines, budgets, dependencies, and resources while balancing competing priorities and organizational constraints.
Coordinate global, cross-functional delivery teams, including infrastructure engineers, cloud specialists, architects, vendors, and country representatives.
Proactively identify, manage, and resolve risks, escalations, organizational blockers, and stakeholder conflicts.
Ensure migration activities meet security, compliance, operational readiness, and architectural requirements.
Drive executive communications and reporting, presenting project status, risks, financials, business impacts, and decisions to senior leadership.
Support organizational change and adoption activities to ensure successful transition and sustainable business outcomes.

Requirements

10+ years of project or program management experience delivering complex technology transformation initiatives.
Proven experience managing large-scale cloud migration, infrastructure transformation, or enterprise modernization programs.
Strong financial management skills (forecasting, capex/opex, vendor contracts).
Expertise in project management methodologies (Waterfall, Agile, hybrid).
Demonstrated success working with senior business and technology executives in complex, matrixed organizations.
Experience building business cases, managing financials, and tracking value realization and benefits delivery.
Strong understanding of cloud transformation programs and enterprise infrastructure environments.
Background in cloud migration programs or data center exit initiatives.
Solid understanding of:
- Cloud platforms (Azure, AWS, or GCP)
- Servers, storage, virtualization
- ITSM and operational readiness

Nice to Have

PM certifications such as PMP, PRINCE2, Agile/Scrum, or equivalent experience.
Solid understanding of:
- Enterprise networking and security
- Identity and access management
Familiarity with enterprise architecture frameworks.
Technical certifications (e.g., Azure/AWS fundamentals or architecture).

Personal Skills

Excellent communicator with the ability to influence and engage diverse stakeholders.
Strong negotiation and conflict resolution capabilities, with the confidence to lead difficult conversations and drive decisions.
Strategic mindset with the ability to connect technology initiatives to business outcomes and value creation.
Highly organized and detail-oriented, with strong problem-solving skills.
Comfortable working across time zones and cultures.
High level of ownership, resilience, and accountability in challenging and rapidly changing environments.
Ability to navigate ambiguity and balance competing priorities while maintaining focus on delivery and outcomes.
Ability to translate technical complexity into clear business messages.
Collaborative and relationship-oriented, with a strong focus on building trust and achieving results through others.

We Offer

Competitive salary
Opportunity to work in a dynamic and innovative environment
Professional development opportunities
Flexible working arrangements

About the Company

At ISS, we are more than just a service provider of cleaning, food, workplace, and technical services, we are a partner in our customers’ success. By creating exceptional service moments and transforming workplaces into spaces where employees feel valued, engaged, and productive, we enhance productivity and help our customers to attract talent and grow their businesses. This begins with our own people through training, career development, and a supportive culture – empowering them to deliver outstanding service. We know that when our people thrive, they create spaces where our customers’ employees and businesses thrive too.

ISS is a Place to Be You.

Be who you are. Become what you want. Be part of something bigger.

How you’ll apply

Apply directly via the link on this page by submitting a cover letter, CV, and other relevant documents for the position you are applying for.

We look forward to receiving your application as soon as possible.

ISS seeks to BE a place of belonging and CREATE places where every person is welcomed, embraced, and valued for exactly who they are. Places where people feel safe, respected, represented, and supported as their authentic selves.

#LI-Hybrid

Requisition ID: 41555

The Recruitment Process

Step	Description
1. Job search	Browse the ISS Career Site and find your next job
2. Application	Click "Apply now" and follow the steps to complete your application
3. Screening	Our Recruiting team reviews your application
4. Interview(s)	We get to know you better and answer any questions you may have
5. Job offer	Congratulations! We are excited to offer you a job and look forward to onboarding you soon

Why ISS

Since our founding in 1901, ISS has been a people-first company. We recognize the power of diversity, inclusion, and belonging and celebrate the differences that make us unique. When everyone is free to be themselves, everyone benefits.

Our people feel safe, respected, represented, and supported as their authentic selves, allowing them to seize opportunities and reach their full potential. We take seriously our obligation to improve lives, make a difference in our communities, and protect our planet - because when we get things right, the world works better. And that is what drives us.

ISS is a Place to Be You.

Be who you are. Become what you want. Be part of something bigger.

Apply now »

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