Senior IT Solutions Architect - Remote

About the Position

Senior IT Solutions Architect - Remote

United States

General and Administrative – Corporate IT

Full-time

Remote

---

Agiloft is seeking a highly motivated and experienced Senior IT Solutions Architect to lead the strategy and execution of all changes and developments within our Salesforce ecosystem. The Senior IT Solutions Architect would gather requirements, generate solutions, and implement changes in Salesforce or guide other team members in doing so. They would also be involved in designing and modifying flows of data between Salesforce and any of the many systems connected to it, which may include hands-on configuration in those systems or partnering with the admins of those other systems.

This role is critical in ensuring the optimal performance and evolution of our CRM, which includes Sales Cloud, CPQ, Service Cloud, Experience Cloud, and various integrated services. The Senior IT Solutions Architect will play a key role in steering the direction of our Salesforce instance, collaborating with stakeholders, and overseeing the work of Salesforce Administrators to meet business needs.

---

Responsibilities

• Team Leadership: Guide and mentor Salesforce Administrators, assigning tasks, providing direction, and fostering a collaborative environment.
• Development & Optimization: Lead the planning, execution, and optimization of Salesforce customizations, including custom objects, flows, reports, dashboards, and integrations. Oversee technical delivery from end-to-end in consultation with internal business partners and outside system integrators.
• Salesforce Administration: Handle day-to-day requests from users, including troubleshooting, configuring, and optimizing our Salesforce instance.
• Project Leadership: Take a leading role in any projects that impact Salesforce or data flows in Salesforce.
• Continuous Improvement: Champion the adoption of Salesforce best practices, automation, and innovative solutions to enhance efficiency and user experience.
• Vendor Management: Manage relationships with external vendors and implementation partners, ensuring successful project delivery.
• Collaboration: Work with stakeholders across departments to gather requirements and deliver effective Salesforce solutions.
• Integration Support: Oversee and manage the interaction of Salesforce with integrated services (such as HubSpot, Crossbeam, Outreach, Responsive, Pendo, Workato, ZoomInfo, RingLead, etc.) to ensure seamless workflows.
• Leverage the use AI: Improve efficiency, productivity, and value delivery, continuously evaluating where AI can enhance processes, workflows, and outcomes.
• Other duties: As assigned.

---

Requirements

• 4–6 years Salesforce/enterprise systems experience
• Certified Salesforce Administrator
• Relevant Salesforce certifications
• Strong problem-solving skills and the ability to prioritize and manage multiple tasks.
• Precise attention to details to ensure data accuracy, system reliability, and compliance with relevant standards and with stakeholder requirements.
• Deep understanding of business processes
• Knowledge in project management to ensure simultaneous projects are maintained and results are delivered on time.
• Excellent communication and stakeholder engagement skills, including the ability to convey complex technical information to non-technical stakeholders.

---

We Offer

• Competitive salary
• Opportunity to work remotely
• Professional development budget
• Supportive and inclusive work environment

---

About the Company

Ensuring a diverse and inclusive workplace is our priority. We are committed to an environment of acceptance where you are free to bring your full self to work. All employment decisions at Agiloft are based on business needs, job requirements, and individual qualifications without regard to race, color, religion or belief, national or social ethnic origin, sex, age, sexual orientation, gender identity and/or expression, parental status, marital status, Veteran status, or any other status protected by the laws or regulations in the locations where we operate. If you have a need that requires accommodation during the recruiting process, please let us know by contacting Director, Talent Acquisition, Brad Toothman at [email protected].

Applicants from underrepresented groups such as minorities, veterans, or individuals with disabilities encouraged to apply.

Applications will be reviewed as submitted. There will be no application deadline for this opportunity.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply for this job

Agiloft Home Page

Jobs powered by