Senior Key Account Manager

About the Position

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Job Segment: Counseling, Nutrition, Healthcare

About the Role

As a Senior Key Account Manager, you’ll have the accountability to drive the customer strategy for a key national customer, driving and executing business growth plans as set by the Sales Leadership Team. Playing a key role in the Sales team, you will oversee the achievement of customer and channel plan.

Responsibilities

• Develop and manage customer relationships with buyers; contribute to customer strategy ensuring local RB business objectives are achieved
• Achieve / exceed all key sales measures and targets for the national account (NR, COP, NWC, and trade spend)
• Work in close partnership with brand and trade marketing to ensure development and implementation of customer category strategy and best-in-class 4P execution
• Partner with Demand Planning to ensure Customer Service levels are met / exceeded
• Work with Trade Marketing Managers to develop plans to drive category / trade business plans; work with field sales to manage customer as key stakeholder
• Develop promotional strategy in customers, and promotional execution (including trade budget management, range, and space optimization)
• Manage customer negotiations in relation to RB commercial strategy and customers' trading terms
• Overall Continuous improvement - identifying opportunities for efficiency and profitability and overall improvement in the management of categories
• Leverage scan data and shopper insights to drive data-informed decision-making and strategic planning
• Lead quarterly business reviews and annual joint business planning sessions to identify growth opportunities, align strategic objectives, and drive sustainable business development

Requirements

• Experience with a blue chip fast-moving consumer goods company of at least 5 years proven track record / Sales Experience with key international or local retailers
• Experience of influencing and engaging key figures in customer organizations
• Educated to a minimum Bachelor's degree level in a commercial subject
• Results-oriented, entrepreneurial, and self-motivating
• Tenacious and resilient, driven to achieve even when faced with obstacles
• Leadership and interpersonal skills capable of building strong working relationships and influencing customers and internal teams
• Strong commercial understanding of business issues/opportunities
• Strong communication skills, both written and oral (in English) with at least one other language preferred
• Strong understanding of sales and marketing strategy and planning issues
• Strong analytical skills with the ability to develop strategies, tactics, and measurable implementation

We Offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans, we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognize, appreciate, and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay-for-performance philosophy.

About the Company

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

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