Senior Lead, Security Operations

About the Position

Senior Lead, Security Operations

Provo, Utah, United States

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform-we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention-but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities-ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

Responsibilities

• Drive Security Innovation: Research, evaluate, and implement advanced security technologies for intrusion detection, threat hunting, incident response, and automation.
• Manage Complex Security Operations: Oversee daily operations of security teams involved in network monitoring, threat detection, analysis, incident response, and threat intelligence.
• Lead Incident Response: Own significant security incidents, guiding cross-functional teams through investigation, containment, and remediation.
• Shape Security Strategy: Develop a robust Security Operations strategy aligned with our risk appetite and business objectives.
• Manage Security Projects: Ensure timely, on-budget delivery of security initiatives while mitigating risks and promoting adaptability.
• Develop a High-Performing Team: Build and mentor a diverse group of security experts, promoting knowledge-sharing, continuous learning, and professional growth.

Requirements

• Proven Leadership Experience: 10+ years in security operations management roles with a record of driving innovation and managing teams.
• Technical Expertise: Deep understanding of intrusion detection, threat hunting, incident response, and security automation techniques.
• Strategic Mindset: Ability to turn security threats into effective strategies, aligning initiatives with business goals and risk tolerance.
• Engineering and Automation Focus: Passion for optimizing CDU processes through automation; experience with scripting and programming languages (Python, PowerShell, etc.) is highly valued.
• Communication & Collaboration Skills: Strong ability to work with cross-functional teams, stakeholders, and external partners.

Nice to Have

• Experience with cybersecurity frameworks and standards (e.g., NIST, ISO 27001).
• Familiarity with cloud security practices and tools.

We Offer

• Wellness Reimbursement: $300 per quarter for wellness activities including gym memberships, spa massages, workout equipment, meditation apps, and much more.
• Experience Bonus: $1800 bonus to be used for an “Experience” of your choosing.
• QGroup Communities: Amazing communities such as MOSAIQ, Green Team, Qualtrics Pride, Q&Able, Qualtrics Salute, and Women’s Leadership Development, which exist as places for support, allyship, and advocacy.

About the Company

Joining our team means stepping into a role that's vital, challenging, and deeply linked to Qualtrics' aim of reshaping industries by harnessing the power of Experience Management and AI. Our Security Operations team embraces change and thrives on solving complex challenges. We value experimentation, continuous learning, and push the boundaries of conventional security practices. We believe in the power of teamwork and foster open communication across the team and the wider organization. Your ideas will be heard, and your collaboration will be essential. We rely on data-driven insights to inform our security strategies, measure effectiveness, and continuously improve our posture. We are committed to your professional development. You'll have opportunities to expand your expertise, contribute to high-visibility projects, and advance your career in cybersecurity.

Our Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #hybrid

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.