Senior LiveOps Manager - Supremacy: WW3

About the Position

Join Twin Harbour Interactive as a Senior LiveOps Manager for Supremacy: WW3, driving monetization and live operations for our competitive real-time strategy title.

Responsibilities

• Own the Live Ops Calendar: Execute a 4-month seasonal structure, coordinating mid-season drops, events, and sales across design, art, engineering, and marketing teams.
• Drive Monetization Strategy: Design and iterate on offer structures, resource bundles, and seasonal IAP placements to maximize revenue while preserving long-term economy health.
• Analyze & Iterate: Track key performance metrics like ARPDAU and payer conversion; design and run A/B tests to drive data-informed changes to event mechanics and pricing.
• Support and mentor mid-level LiveOps Managers, fostering growth and defining efficient working models as our team scales.
• Strategic Alignment: Partner with UA, Marketing, and Analytics teams to ensure growth initiatives and live ops moments are synchronized and performance-tracked.

Requirements

• 5+ years of experience in live ops, product management, or monetization roles within the mobile/online F2P games industry.
• Proven track record of managing live ops calendars with a measurable impact on revenue.
• Strong understanding of F2P models, including IAPs, battle passes, and subscriptions.
• Data-driven mindset with proficiency in SQL, Tableau, or similar BI tools.
• Solid grasp of A/B testing methodologies and the ability to turn results into product strategy.
• Professional fluency in English, with the ability to communicate complex technical and creative concepts to diverse stakeholders.
• Demonstrated ability to mentor or develop junior and mid-level team members.

Nice to Have

• Familiarity with real-time strategy (RTS) genres or similar deep F2P game genres.
• Hands-on experience in game design - familiarity with how design decisions impact player behaviour and monetization.
• Awareness of monetization models beyond IAP, including ad-based and subscription models.
• Experience working in a multi-studio or international game development environment.

We Offer

• A Global Team, A Shared Purpose: Our strength lies in our diversity. With over 30 nationalities represented across our two locations, we’re united by a shared passion for strategy games and a bold vision for the future.
• Work Your Way: Whether you're crafting code from a harbor-view desk in Hamburg or fine-tuning design details under the Maltese sun, we support flexible hybrid work models that empower you to do your best work – wherever you are.
• Grow With Us: At Twin Harbour, your journey matters. Our Career Path Framework and mentorship culture provide the clarity and feedback you need to take the next step – whether you’re deepening your expertise or branching into new disciplines. We invest in your growth with language courses, e-learning platforms, and support for conferences and training.
• We’re Human First: We believe that great teams are built on trust, respect, and good humor. From game nights to casual drinks, quiz nights, and karaoke, we don’t just work together – we connect, play, and support each other like a true crew.

About the Company

We're on a mission to create unforgettable strategy experiences. If you're curious, collaborative, and driven by impact, we’d love to meet you.

At Twin Harbour Interactive, you'll step into a creative, collaborative environment where your ideas help shape the future of long-term strategy gaming. With the agility of an indie team and the reach of a global studio, we value innovation, ownership, and bold thinking.

We're a passionate, multicultural crew with a flat hierarchy and a deep love for smart game design. Whether you're coding, creating, or coordinating, you'll have the freedom to make an impact-and the support to keep growing.

Expect meaningful challenges, curious minds, and a work setup that fits your needs. Our games are built using C#, JavaScript/HTML5, Java, and PHP-and always with players at the center.

With studios in Hamburg’s iconic St. Pauli district and sunny San Ġiljan, Malta, you’ll enjoy inspiring views, an international vibe, and a team that loves what they do.