Tech Stack
Job Description, Responsibilities & Requirements
About the Position
Job ID R.0059746
Primary location
City of Taguig, Metro Manila
Date posted 06/29/2026
Worker type Regular
Workplace flexibility Onsite
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.
Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.
Responsibilities
- Manage and oversee assigned Client Service Managers
- Ensure high quality service of individual products is provided to all clients in an efficient, cost-effective manner
- Provide leadership to all members of the team, including their growth and development and job enrichment
- Ensure legal issues and complaints are handled fairly & consistently
- Recommend changes to policies and establish procedures that affect the immediate organization
- Meet objectives and determine how to use resources to meet schedules and goals
- Stay current on legal and regulatory issues and how these impact Empower's clients
Requirements
- Bachelor’s degree in a related field or an equivalent combination of education and work experience
- 5+ years relevant work experience, or an equivalent combination of training and experience
- Previous management experience leading a client-facing service team
- Previous experience attracting, managing, retaining, and growing/developing staff
- Familiarity with employee benefits recordkeeping systems and processes
- Adept at Microsoft Office software programs
- Fluent English is required
- Ability to work overnight hours
- FINRA fingerprinting is required
We Offer
- Competitive salary
- Opportunities for career growth and internal mobility
- Flexible work environment
- Commitment to purpose, well-being, and work-life balance
- Inclusive and welcoming company culture
About the Company
Like our name says, we empower financial freedom for all. We’re a financial services company who helps individuals and organizations of all sizes have a clear and simple understanding of where their finances are today and where they’re headed.
We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.