Senior Manager, Collaboration Platform Engineering

Houston, New York, San Francisco, Seattle

About Nscale

Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility.

We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you’ll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you’ll be contributing to building the technology that powers the future.

About the Role

We're hiring a Senior Manager, Collaboration Platform Engineering to lead Nscale's collaboration and productivity platform capability as the company scales globally.

You'll shape how Nscale uses Google Workspace, Slack, Atlassian, Notion, and approved AI productivity tools. This role goes beyond administration: you'll own platform strategy, automation, governance, and adoption, helping teams communicate, share knowledge, and get work done.

You'll lead a team building secure, scalable, and AI-enabled collaboration platforms, partnering with business teams to turn their ways of working into practical platform improvements.

Responsibilities

Collaboration Platform Strategy

• Define and deliver the roadmap for Nscale's collaboration and productivity platforms.
• Maximize business value from Google Workspace, Slack, Atlassian, Notion, and related tools.
• Establish standards for collaboration, knowledge management, workflow automation, and information governance.
• Rationalize overlapping tools to reduce complexity, cost, and duplication.
• Partner with business teams to understand how they work and drive adoption of approved platforms.

Platform Engineering and Operations

• Own the engineering, configuration, and lifecycle of collaboration platforms.
• Keep platforms secure, reliable, scalable, and integrated with identity, endpoint, security, and service-management processes.
• Govern admin access, platform configuration, integrations, exceptions, and significant changes.
• Manage platform health, performance, licensing, adoption, and operational metrics.
• Provide escalation support for complex platform issues.

Automation and Workflow Enablement

• Identify opportunities to automate manual business and Technology Operations processes.
• Build and govern automations using platform-native capabilities, APIs, scripts, and workflow tooling.
• Improve joiner, mover, leaver, approval, request, reporting, and collaboration workflows.
• Use platform data to improve reporting, service delivery, adoption, and operational decision-making.
• Reduce manual work through practical automation without introducing unnecessary complexity.

AI Productivity and Enablement

• Drive adoption and value from approved AI productivity tools, including Gemini and other enterprise AI assistants where appropriate.
• Partner with Security, Legal, and business teams to define safe, practical AI usage in collaboration, knowledge management, and workflow automation.
• Identify use cases that reduce manual work, improve reporting, accelerate knowledge discovery, or improve employee productivity.
• Support governance, licensing, access, training, and measurement of AI productivity tools.
• Embed AI capabilities into practical workflows rather than treating them as standalone tools.

Security, Governance, and Compliance

• Work with Information Security to implement platform security, access, logging, and data-protection controls.
• Support audit evidence collection for SOC 2, ISO 27001, Cyber Essentials Plus, and SOX.
• Manage risks associated with external sharing, data retention, admin access, and third-party integrations.
• Ensure platform changes follow agreed change-management and security-review processes.
• Maintain clear documentation of standards, ownership, and operating procedures.

About You

Required Experience and Skills

• Significant experience leading collaboration, productivity, SaaS, or enterprise platform engineering teams.
• Strong hands-on experience with Google Workspace, Slack, Atlassian, Notion, or similar enterprise collaboration platforms.
• Experience defining platform strategy, governance, standards, and operating models.
• Experience delivering platform improvements that create measurable business value.
• Strong understanding of automation, workflow design, APIs, integrations, and platform-native automation.
• Experience managing security and compliance requirements.
• Strong leadership, stakeholder-management, and communication skills.

Highly Desirable

• Experience supporting a fast-growing international technology, cloud, infrastructure, or AI organization.
• Experience with Google Workspace transformation, adoption, or migration programs.
• Experience with Jira Service Management, Confluence, Slack workflows, Google Apps Script, or low-code automation.
• Experience introducing or governing enterprise AI productivity tools such as Gemini, Claude, and ChatGPT.
• Familiarity with Okta, JumpCloud, Entra ID, or other identity platforms.
• Exposure to SOC 2, ISO 27001, Cyber Essentials Plus, or SOX requirements.

What We Offer

At Nscale, you'll find a collaborative, supportive, and innovative environment where your contributions spark real impact. We're building something extraordinary, and we want you at the core.

• Highly competitive US compensation package (base + bonus + equity), with performance reviews every 12 months. 🚀
• Join one of the fastest-growing AI infrastructure companies - your chance to directly shape how global AI capacity is planned and deployed. ✨
• Expect a dynamic progression plan tailored to your ambitions. Grow by leading critical cross-functional initiatives and shaping capital strategy - always with our full support.
• Human-First Flexibility: We treat you as humans first. 🫶🏽 Our flexible workplace trusts Nscalers to deliver, giving you the autonomy to shape your day around life's moments.

The range below reflects the base salary for the position. Actual compensation may vary based on job-related factors such as skill set, experience, education, and location. In addition to base salary, this role may be eligible for bonus, equity, and/or commission programs. Nscale may offer a competitive benefits package including medical, dental, vision, flexible paid time off, parental leave, and retirement plan participation.

Salary Range: $180,000 - $270,000 USD

For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here. Nscale does not accept unsolicited candidate submissions from recruitment agencies.

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