Tech Stack
Job Description, Responsibilities & Requirements
About the Position
Are you passionate about unlocking the value of customer data and shaping AI-powered experiences? Do you want to help organizations prepare and thrive in a future where eco and digital rule together? So do we! We’d love to have you in our pond at frog.
We are frog, part of Capgemini Invent, and we are the reinvention and experience partner for the eco-digital era. We’re in it for the long run. Together with our clients, we shape the future by making customer data and technology tangible, impactful, and human.
If you join our team, you become part of the Platforms & Prototypes Team. This is a team we are scaling up with a great pool of talents. So if you want to become part of a group of builders, shapers and do’ers this is the place for you. Our team will consist out of a mix of seniority and specialisms: strategists, designers, CX-tech experts, data scientists and vibe-coders.
Responsibilities
- Lead discovery through scale-up: futurecasting CX, frame business cases, design capability roadmaps and advise on CX/MarTech/AI platforms like Adobe, Salesforce or Google.
- Co-create and launch new data-driven digital propositions: from loyalty schemes to D2C subscriptions. Validating hypotheses through rapid MVPs and in-market experiments.
- Drive Gen-AI adoption: prioritise use-cases, govern data ethics & GDPR, and embed real-time decisioning into marketing, sales and service journeys.
- Manage commercials: shape pursuits, scope contracts and protect margin while delivering measurable customer and business impact.
- Mentor consultants and senior consultants; cultivate a learning culture centred on experimentation, inclusivity and innovation in the eco-digital era.
Requirements
- Experience in CX-tech
- Expertise in data-driven digital propositions
- Knowledge in Gen-AI adoption
- Familiarity with platforms like Adobe, Salesforce, and Google
We Offer
- Opportunity to work with a leading innovation and experience partner
- Be part of a dynamic and growing team
- Chance to shape the future of customer experiences in the eco-digital era
About the Company
We are frog, part of Capgemini Invent, and we are the reinvention and experience partner for the eco-digital era. We’re in it for the long run. Together with our clients, we shape the future by making customer data and technology tangible, impactful, and human.