Senior Manager, Technical Program Management

About the Position

Senior Manager, Technical Program Management

Verizon is seeking a Senior Manager of Technical Program Management to lead technical strategy and delivery for AI Skills for America and VIL HQ.

Responsibilities

• Lead the end-to-end technical strategy, architecture, and delivery for two flagship initiatives: AI Skills for America and Verizon Innovative Learning HQ (VIL HQ).
• Provide technical governance and matrixed project leadership across internal engineering teams, vendor partners, and technical resources.
• Drive technical roadmaps and release delivery, managing both enterprise enhancements and BAU updates.
• Translate business needs into technical specifications in partnership with UX, Product, and GTS engineering teams.
• Ensure system scalability, reliability, dependency mapping, and risk management across cloud platforms.
• Serve as primary technical liaison and SME, aligning internal teams and external partners/vendors.
• Navigate corporate governance and compliance, securing approvals for Privacy, Ethics, Security, Accessibility, and Global Clearance.
• Lead vendor management and capital budgets, overseeing sourcing contracts, procurement pipelines, and monthly financial tracking.
• Facilitate team alignment forums, including story mapping, daily GTS grooming, UAT calls, and executive status reporting.
• Direct data strategy and impact tracking, integrating analytics sources into executive dashboards to monitor platform KPIs.
• Champion platform enhancements through competitive analysis, analytics, and direct customer feedback models.
• Lead project execution and resource allocation, defining scope, project plans, milestones, and budget controls to ensure on-time delivery.

Requirements

• Bachelor’s degree or four or more years of work experience.
• Six or more years of relevant experience required.
• Proven track record of tracking and delivering complex, end-to-end technical programs and multi-stakeholder digital platforms or software applications.
• Demonstrated experience leading technical change management, operational readiness, and process alignment across cross-functional enterprise teams.
• Proven track record working with engineering teams, release management, Agile delivery methods, and cross-platform integrations.
• Ability to navigate ambiguity creatively and collaboratively, with proven experience influencing without authority across a large enterprise.
• Experience managing technical intake, vendor SOW reviews, and mandatory enterprise sign-offs across the digital product lifecycle.
• Demonstrated track record of advising senior leaders on technical strategy and translating complex engineering roadmaps into clear executive-level updates, decision frameworks, and recommendations.
• Experience managing technical project budgets, tracking vendor SOWs/milestones, and managing resource allocations across partner teams.

Nice to Have

• Project Management Professional (PMP) or Certified Scrum Master (CSM) certification.
• Deep understanding of cloud computing platforms (e.g., AWS) and solution architecture principles.
• Experience leading technical change management across large, highly matrixed enterprise organizations.
• Track record of managing external vendor technical deliverables, SOW reviews, and procurement pipelines.
• Background driving EdTech, AI/skills training tools, or social impact digital products at scale.
• Familiarity with data analytics integration, customer feedback loops, and executive KPI dashboarding.

We Offer

• Competitive salary range: $124,000.00 - $238,000.00 (varies by location).
• Comprehensive benefits package including health, dental, vision, disability, life insurance, 401(k) match, paid holidays, parental leave, adoption assistance, and tuition assistance.
• Hybrid work model with a defined work location that includes working from home and a minimum of three days per week in the office.
• Opportunity for premium pay such as overtime, shift differential, holiday pay, allowances, etc.

About the Company

At Verizon, we power and empower how people live, work, and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always.

Apply Now

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every qualification listed above.

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Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability, or other legally protected characteristics.