Senior Marketplaces Manager

About the Position

Senior Marketplaces Manager

Mexico City

Americas Commercial – Mexico E-commerce

Permanent – Full Time

Hybrid

Ready to lead, disrupt and reinvent the sleep industry?

We are Emma – The Sleep Company. Founded in 2015, we’ve become the world’s largest D2C sleep brand, available in over 20 countries with more than 35 stores across Europe. Recommended by leading consumer associations in EMEA, APAC, and the Americas, we develop the best sleep comfort products that empower our customers to awaken their best every day.

At Emma, we are a community of smart, driven people, united by a strong culture of collaboration, teamwork, and knowledge sharing. We think big, take ownership, and are empowered to drive meaningful impact. Through hands-on experience, mentorship, and continuous learning, we drive our own growth and learning. With Emmies from over 70 nationalities and offices across multiple regions, our diverse perspectives enrich our workplace culture. Ready to shape the future of sleep with us? Let’s make it happen!

Responsibilities

• You are responsible for expanding our Emma e-commerce business
• You will continuously optimize our business and develop new initiatives to help fuel growth
• You will conduct research to identify and lead business opportunities, growth areas, trends, services, and overall brand proposition
• You will be our account manager for marketplaces operations in Mexico
• You will supervise and streamline both back-end and consumer-facing business operation platforms between the company and 3rd party suppliers
• You will build market position by locating, developing, defining, and closing business relationships
• You will identify trendsetter ideas by researching industry and related events, publications, and announcements
• You will screen potential business deals by analyzing market strategies, deal requirements, and financials
• Enhance organization’s reputation by accepting ownership for accomplishing new and different requests

Requirements

• Bachelor’s or Master’s degree in Marketing, Business, E-commerce, or a related field.
• Minimum 5 years of relevant experience in E-commerce, category management, online merchandising, digital retail, or D2C businesses.
• Experience leading a team with at least 2 direct reports
• Proven ability to drive online revenue growth, optimize product categories, and use data for decision-making.
• Strong analytical, strategic, and customer-centric mindset, with solid problem-solving skills.
• Experience working cross-functionally in a fast-paced environment.
• Excellent communication and stakeholder management skills.

We Offer

• Pet-friendly environment, where you can bring your furry desk buddy;
• Discounts on our top-notch products;
• Health insurance including dentist;
• 24 days holidays / year +1 day/year at Emma (max. 29 days);
• The opportunity to collaborate with multinational teams;
• Exciting events that aren't just team-building exercises but opportunities to create epic memories;
• All the tools you need to grow and ownership from the beginning.

About the Company

Emma is transforming the world of sleep - and we want the highest-performing people to help us pull it off. We want you. But only if you're willing to go all in. Only if you're willing to question, disrupt, innovate, and create from the ground up.

We proudly celebrate diversity. We are an equal-opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability, or age.

Our aim is to get back to you in a couple of days, however, we are currently receiving a large number of applications and this might lead to a delay in the process. We will get back to you as soon as possible!

Upon your consent, we may use artificial intelligence (AI) tools to support parts of the hiring process, such as getting the interviews transcript and summarized by AI. These tools assist our recruitment team but do not replace human judgement. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please reach out to [email protected]