Senior Merchandising Consultant (Italy)

About the Position

We are looking for a Senior Merchandising Consultant to join our team in Italy. This is a hybrid role where you will configure our platform end-to-end and bring real merchandising judgment to the customers you work with. Your role will focus on category management implementation and ongoing service delivery.

Responsibilities

• Work on customer engagements across one or more of our category management solutions, contributing to the full project lifecycle from discovery through go-live.
• Contribute to discovery and process design workshops with customer teams.
• Bring industry best practice into your engagements and help customers design future-state processes.
• Support change management through the project and help customers understand the impact of their requirements.
• Configure the platform to fit the customer’s strategy and use AI-assisted tooling to build solutions quickly.
• Help establish KPI baselines and measurement frameworks before go-live.
• Support training and user adoption to ensure the system is used effectively.
• Build relationships with the operational teams and grow into a trusted point of contact.
• Contribute to pre-sales activity as you develop your expertise.

Requirements

• Required: hands-on experience in category management.
• 7+ years of hands-on experience in category management, merchandising, space planning, pricing, promotions, or a closely related function at a retailer or supplier.
• Practical understanding of how category management decisions get made and the tradeoffs involved.
• Experience leading customer-facing engagements.
• Strong analytical and problem-solving instincts.
• The ability to translate a customer’s strategy into a software configuration that supports it.
• Willingness and curiosity to use AI-assisted tooling to build things faster.
• Comfort leading people through change and working across functions.
• A self-directed and collaborative approach.
• Fluent English and Italian.
• Willingness to travel up to roughly 25%.

Nice to Have

• Experience implementing or supporting enterprise software through a full project lifecycle.
• Familiarity with AI-assisted tooling and a willingness to use it to work faster.
• Technical data skills, particularly SQL.
• Familiarity with demand forecasting and replenishment.
• A degree in business, economics, industrial engineering, supply chain, or a related field.
• Fluency in additional languages (Spanish, French).

We Offer

• An international career and learning opportunities.
• A rapidly growing and financially robust software company with exciting opportunities for career growth.

About the Company

We’re bold thinkers and kind teammates, growing fast but staying grounded. Our Nordic roots and global outlook shape a culture of friendliness, creativity, and collaboration, powered by openness and shared wins. We care deeply about doing the right thing – and doing it together.

We aim to improve the flow of goods, time, and energy. We know we can’t shape the future by clinging to the past, so we keep evolving – together.

RELEX Solutions delivers a unified supply chain and commercial planning platform for retailers and manufacturers, enabled by proven AI technology. Our platform spans demand forecasting, replenishment, merchandising, pricing and promotions, assortment, space planning, and production planning across the full value chain.

With a global team of over 2,000 professionals, we work side-by-side with our customers to solve real problems with lasting impact. We are known for fast implementations and measurable commercial outcomes – and our consulting team is central to making that happen.