Senior MS Dynamics Consultant

About the Position

We are seeking a Senior MS Dynamics Consultant to join our team. As an integral part of our MS CRM practice, you will cooperate with cross-functional teams including business analysts, developers, and key stakeholders to design, implement, and optimize Microsoft Dynamics 365 Customer Engagement (CRM)/ PowerApps solutions. You'll play a pivotal role in assessing client needs, configuring CRM systems, and ensuring successful adoption and continued system effectiveness.

Responsibilities

• Analyze project requirements and plan the implementation and delivery according to the scope, deadline, and budget;
• Analyze product design and functionality, describe business processes and customer requirements;
• Create design, system, user, and procedural documentation;
• Configure and customize Dynamics 365 CRM applications, including entities, forms, views, workflows, business process flows, and dashboards;
• Leverage Power Platform components (Power Apps, Power Automate) to enhance CRM functionality and automate business processes;
• Run client workshops on business processes, business requirements, and system design;
• Architect solutions on a functional and technical level that will deliver high-quality results to meet the client’s needs and use the features and functions correctly and effectively;
• Help the Sales team in pre-sales activities, respond to requests for proposals and invitations to tenders, prepare and present demonstrations;
• Drive improvements forward for Microsoft Dynamics (CRM) installations using manufacturing best practices;
• Help plan and implement integrations of Microsoft Dynamics (CRM) with custom-built solutions; plan builds, releases, upgrades, and merging of patches;
• Review technical solutions, help troubleshoot production issues, and suggest fixes;
• Cooperate with system administrators and the IT team in planning, design, implementation, and testing of new and existing database configurations, as well as application updates;
• Work with team members, including developers, architects, and other consultants, to share knowledge and best practices;
• Coordinate and contribute to end-user training and assist in developer training on creating new database objects for application development.

Requirements

• 4+ years of experience in consulting clients on the Microsoft Dynamics (CRM)/ Power Platform;
• Knowledge of the core functionality of Microsoft Dynamics products and technical tools for application customization;
• Software engineering skills in Microsoft Dynamics and its customization aspects;
• Knowledge of the solution architecture and design concepts for software customization;
• Technical, functional, and deployment architecture of Microsoft Dynamics;
• Knowledge of SSIS, SSAS, and MDX reporting and report writing;
• SQL database design and management;
• Upper-intermediate level of English.

Locations

• Tunisia
• Morocco
• Algeria

What We Offer

• Financial stability and competitive compensation;
• Transparent professional and career growth development plans;
• Career development: horizontal, professional, managerial;
• E-education, certification coverage, and access to the language learning platform goFluent;
• Remote work;
• Flexible work environment (in-office, remote, or hybrid depending on preferences and manager approval).

About the Company

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