Senior Partnerships Manager

About the Position

Senior Partnerships Manager

We established our base in the United Kingdom in 2013, choosing central London’s trendy Clerkenwell area. In a renovated diamond-cutting factory, you'll find 16 of our sales and customer success colleagues working hard to transform banks into digital natives.

Our cool, loft-style office is a 15-minute walk from the Thames River, St Paul’s Cathedral and all that Central London offers. Offering great transport links to the London Underground, trains and bike lanes, our office will keep you connected to both the city and its outskirts.

Join a growing global team that’s at the heart of Backbase’s strategic vision! As a Senior Ecosystems Partnerships Manager for the Americas, you will be the driving force behind our fintech third-party partnership strategy. You'll manage the full partner lifecycle-from identifying and negotiating to managing complex deals-to fuel our Ecosystem growth and deliver cutting-edge solutions to our banking clients.

Responsibilities

• In this dynamic role, you will be responsible for strategically growing and managing our fintech partnerships. You will act as a critical connector, coordinating projects, pricing strategies, and internal and external stakeholder relationships to ensure our partnerships deliver maximum value and innovation.
• Be responsible for the full partner lifecycle; identify, evaluate, negotiate, sign, and manage partners end to end that will drive Backbase’s Ecosystem growth.
• Be responsible for leading relationships with a select set of partners that will include large strategic opportunities, as well scaling our partner program.
• Collaborate with the Marketplace commercial leads for respective regions, and build the field intelligence, trends, client requests, feedback into planning of continuous improvement in Backbase partnerships approach.
• Work closely with the Director on supporting pricing and commercial strategy for existing and new partners.
• Be responsible for internal reporting on partnerships and related activities to the leadership.
• Manage and support complex partnership deals, with multiple stakeholders internally and externally.
• Work with a broad range of internal global and local team members in Product (R&D), Sales, Customer Success, Account Management, Marketing and Legal.

Requirements

• 9+ years of professional experience in partnerships, partnership management, with a focus on identifying and signing new partners in the Fintech, Payments, and/or Banking space.
• Strong understanding of payments, payments modernization, and money movement.
• A track record of building impactful partnerships, co-creating new products, and driving both innovation and revenue growth.
• Proven ability to build and maintain successful relationships with partners, working effectively with senior leadership and multiple stakeholders on the partnership side. Comfortable working in an environment where entrepreneurship, teamwork, collaboration, and delivered business outcomes are highly valued.
• A Bachelor’s degree in business administration, finance, or similar streams is highly preferred, with a Master's degree being a plus.

We Offer

• Real ownership: From day one, you set the pace, make the decisions, and see your work land where it matters. You drive the outcomes, you celebrate the wins.
• The work is the standard: We built something that didn't exist before - an AI-native Banking OS where humans and AI agents work side by side, at scale, inside real banks. We raise the bar because we've seen what's possible when you don't settle.
• Ambition without ego: You'll work with people who've shipped things most thought couldn't be done. Direct, down-to-earth, no egos. The kind of team where the best idea wins and everyone's genuinely glad when it does.
• Real AI, running in real banks: We're not waiting for AI to be ready. It already is - running inside banks, serving customers, solving problems that matter, out in the real world today.
• Grow while you build: Annual learning budget, global exposure, and work that moves you forward. Your growth and our mission go hand in hand.
• 17 offices. One mission.: Hybrid model, no micromanagement, offices across the world. The mission is clear. Where you do your best work is up to you.
• Wellness that goes the distance: Real support built for the long game. We invest in the people who build the product, not just the product.

About the Company

At Backbase, we are committed to transforming the banking experience for millions of customers around the world. Our innovative AI-native Banking OS enables banks to deliver personalized, efficient, and engaging services to their customers. Join us in our mission to make banking more human and accessible for everyone.