Senior People Business Partner, Ops + G&A

About the Position

Senior People Business Partner, Ops + G&A

Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops.

As a Senior People Business Partner, you’ll partner with leaders across our global Operations and G&A orgs to understand business priorities, strengthen teams, and support continued growth and international expansion.

Responsibilities

• Coach leaders and managers to improve team effectiveness, performance, and employee experience
• Partner on people strategy, including org design, workforce planning, and team development
• Advise on employee relations matters, including performance, behavior, and investigations, partnering with legal as needed
• Drive core people processes (compensation, performance cycles, talent planning) for your org
• Partner with COEs (L&D, Total Rewards, People Ops) to shape and deliver effective programs
• Use data and insights to proactively identify and address talent risks (e.g., attrition, engagement)
• Lead change management across reorgs, role changes, and evolving business priorities
• Support manager development across inclusion, team effectiveness, and leadership capability
• Design and lead org-specific initiatives tied to business needs
• Leverage engagement surveys and people data to inform decisions around culture, growth, retention, and performance

Requirements

• 7+ years of experience supporting Operations teams in a remote or distributed environment
• A strong partnership mindset and ability to build trust across leaders, managers, and employees
• Experience in fast-paced, high-growth environments with a track record of being proactive, action-oriented, and iterative
• Sound judgment and discretion in handling sensitive situations, with strong attention to detail
• Clear and effective communication in a remote-first environment
• Strong prioritization skills and a consistent connection to business goals
• Comfort working with data to generate insights and inform decisions

We Offer

• Generous Holiday and Time off Policy
• Health Insurance options including Medical, Dental, Vision
• Work From Home Support
  • Home office setup allowance
  • Monthly allowance for cell phone and internet
• Care benefits
  • Monthly allowance for wellness
  • Annual allowance towards Childcare
  • Lifetime benefit for family planning, such as adoption or fertility expenses
• Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
• Monthly allowance to dogfood the app
  • All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).
• Parental Leave
  • 16 weeks of paid parental leave + one month gradual return to work company leave allowances run concurrently with country leave requirements which take precedence.

About the Company

Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.

Locations

• San Francisco, CA
• Los Angeles, CA
• Seattle, WA

Compensation

$195K – $230K

The salary or hourly rate range may be inclusive of several levels that would be applicable to the position. Final salary or hourly rate will be based on a number of factors including level, relevant prior experience, skills, and expertise. This range is only inclusive of base salary or hourly rate, not benefits or equity.