Tech Stack
Job Description, Responsibilities & Requirements
About the Position
Senior People Operations Associate
Location: Singapore
Company: Lalamove
Employment Type: Full-time, On-site
About the Role
Lalamove is a leading global on-demand delivery platform connecting customers and drivers directly through our technology. We are seeking a detail-oriented and analytical Senior People Operations Associate to support Compensation & Benefits, payroll administration, HR policies, and performance management for our Singapore operations.
This role will act as the HR Business Partner for assigned business units, partnering closely with managers on people matters while owning key HR operational areas such as C&B, payroll, and policy governance.
Responsibilities
HR Business Partnering
- Act as the HRBP for assigned business units, advising managers on HR policies, employee relations, and people matters.
- Support workforce planning and employee lifecycle management, including onboarding, performance management, and offboarding.
End-to-End Recruitment
- Manage end-to-end recruitment for assigned business units, including role briefing, candidate screening, interview coordination, and offer preparation.
- Partner with hiring managers to ensure timely hiring and a positive candidate experience.
Compensation & Benefits
- Administer employee compensation and benefits programmes, including insurance and benefits enrolment.
- Support salary benchmarking, compensation analysis, and annual salary review processes.
Payroll Administration
- Manage monthly payroll processing, ensuring accuracy and compliance with statutory requirements including CPF and IRAS submissions.
- Validate payroll inputs such as overtime, allowances, claims, and deductions.
HR Policies, Compliance & Performance Management
- Maintain HR policies and SOPs in line with the Singapore Employment Act and company guidelines.
- Support the performance management cycle, including goal setting, performance reviews, and calibration processes.
- Support internal and external audits, ensuring HR documentation and processes remain compliant with regulatory and organisational requirements.
HR Projects & Operations
- Support HR reporting, process improvements, and HR initiatives as assigned.
Requirements
- 3–5 years of HR experience, preferably in HR generalist or HRBP roles.
- Strong analytical mindset and attention to detail.
- Comfortable working with HR data, payroll inputs, and compensation-related matters.
- Familiar with Singapore Employment Act and HR compliance requirements.
- Strong communication and stakeholder management skills.
- Proficient in Excel or Google Sheets, with the ability to work comfortably with numbers and HR data.
We Offer
- Opportunity to work in a dynamic and fast-growing company.
- Be part of a team that is disrupting the logistics industry.
- Competitive compensation package.
About the Company
Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it!
Our strength lies in our internal values, namely Passion in serving local communities, empowering SMEs and our driver partners, Execution and Grit because that is how we differentiate ourselves by never giving up and striving for excellence, and Humility - awareness in ourselves to learn from others and never stop improving.
At Lalamove, we strongly believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple.
To all candidates: Lalamove respects your privacy and is committed to protecting your personal data. Please take time to read and understand this Notice. Candidate Privacy Notice: Lalamove Candidate Privacy Notice
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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