About the Position

Senior Planner

Realizing client agreements, optimizing planning, and further developing the team: as a Senior Planner Retail at Centric, you combine operational control with the ambition to grow into a leadership role.

Responsibilities

As a Senior Planner within the Retail & Logistics division, you will be responsible for coordinating and optimizing the daily planning of service incidents and urgent project assignments for our retail clients. You ensure that our Field Service Engineers are efficiently deployed and that the right employee is at the right customer at the right time. This directly contributes to achieving our contractual agreements and the quality of our service delivery.

You are an experienced planner who maintains an overview, switches quickly, and makes the right decisions even under pressure. In unexpected situations, you take the lead, set priorities, and look for practical solutions. Additionally, you look beyond the daily operation: you identify bottlenecks, think about process improvements, and help elevate the collaboration within the team, where A.I. will become an essential part of daily activities.

In this role, you will also have the opportunity to develop towards a leadership position. You will increasingly take responsibility in daily management, support colleagues with complex planning issues, and contribute to the development of the team. This lays the foundation for a possible next step as a team leader.

What Else Do You Do?

Coordinate and optimize the daily planning of service incidents and/or project assignments, with attention to occupancy rates, travel times, and client agreements.
Act as the subject matter expert for planners, clients, and Field Service Engineers, and support colleagues in complex situations.
Monitor the progress, quality, and results of the planning and make timely adjustments when agreements are under pressure.
Identify structural bottlenecks and initiate improvements in work processes, collaboration, and efficiency.
Contribute to a good team dynamic by sharing knowledge, guiding colleagues, and setting a good example.
Think along about the further professionalization of planning and translating operational challenges into concrete improvement actions.
Gradually gain experience with coordinating and leadership tasks in preparation for a possible advancement to Team Leader.

Requirements

You have extensive experience in planning and organizing in a dynamic operational environment.
You know how to weigh different interests, set priorities, and maintain calm even during unexpected changes.
You are decisive, communicative, and have an eye for both the result and the people you work with.

Additionally, you recognize yourself in the following:

You have experience with operational planning, preferably within a service-oriented or technical environment.
You can switch quickly, maintain an overview, and take responsibility for the quality of the planning.
You have a strong analytical ability and see opportunities to arrange processes more intelligently and efficiently.
You naturally take initiative, share your knowledge, and help colleagues to move forward.
You communicate clearly with various stakeholders and know how to involve people in changes.
You have experience or the ambition to develop further in the areas of coordination, team development, and leadership.

We Offer

At Centric, as a senior planner, you can expect:

A gross salary between €4,000 and €4,500 per month, depending on knowledge and experience.
The possibility to work from home and a good work-life balance by having the flexibility to determine how you organize your workweek.
Extensive training and development opportunities.
26 vacation days, 8% vacation allowance (paid in May), and loyalty days: the longer you are employed, the more free time you get.
A contribution to your pension and a discount on your collective health insurance.
A company laptop and phone.
A home office allowance of €15 per month plus €2.45 net per home office day and a travel reimbursement for commuting of €0.25 net per kilometer or an NS Businesscard.
Employee discounts at leading brands.
A bonus of up to €1,500 if you refer a new colleague to us.
An employee association that organizes really fun activities. Are you going to Prague, the Efteling, or skiing with us?

About the Company

Surround Yourself with Opportunities at Centric

Without you perhaps knowing it, you have already come into contact with Centric. When you pay in the store. When you drink a glass of tap water. When you apply for a passport. Thousands of organizations and their millions of customers rely on our 200+ technological solutions, high-quality IT services, and 3,700 qualified professionals every day. Together, we ensure that important processes in our society always keep running.

Once you join Centric, you surround yourself with opportunities. You can expand your knowledge by working with the approximately 300 colleagues of Centric Retail & Logistics. As a partner to companies in Retail, Logistics, Transport, Construction, and Financial institutions, we ensure every day that warehouses remain well-stocked, supermarkets and stores are supplied, and hundreds of thousands of customers can seamlessly complete their daily purchases and other purchases. But also that trucks are optimally loaded and travel optimized routes, construction companies have insight into their project planning and resources, and that financial institutions can quickly assess credit risks with our risk solutions. In short, a role within Centric Retail & Logistics gives you the opportunity to make a concrete contribution to sectors that have an impact and make a difference in society!

We only have positions available for Dutch-speaking applicants residing in the Netherlands.

Centric does not accept unsolicited assistance from intermediaries/employment agencies or other third parties for our job openings. CVs (in any form) sent by these parties to any Centric employee without a valid written search request from our HR Department or Recruiters will be considered public information. No compensation will be owed to said parties in the event that a candidate is hired from whom the CV and/or other information has been sent unsolicited.

Location: Gouda, Zuid-Holland, Nederland

Employment Type: Full-time

Hours: 32-40 uur

Salary: €4.000 – €4.500/mnd

Apply Now: Solliciteer direct

Senior Planner

Job description