Senior Product Analytics Manager (AL2)

About the Position

We are seeking a Senior Product Analytics Manager (AL2) to join our Global Send Experience Squad at Wise. This role is pivotal in setting the strategic direction for analytics, helping us understand customer needs, and shaping our global money transfer business.

Responsibilities

• Set the strategic direction for the squad. Partner with Product, Design, and Engineering to build a clear view of customer needs, market opportunities, and the choices Wise should make next.
• Lead discovery and opportunity finding. Explore customer behavior and the end-to-end transfer journey to identify unmet needs, friction, and growth opportunities.
• Influence the whole customer decision. Bring an analytical perspective to how customers weigh price, speed, and convenience when choosing how to send money, across both new and returning customer journeys.
• Turn opportunities into product priorities. Size customer and commercial opportunities, develop clear points of view, and help teams make focused, evidence-based choices about what to build and why.
• Lead and develop a group of senior analysts. Set a high bar for analytical thinking and impact, coach analysts in their work and careers, and create the conditions for them to support their teams effectively.
• Enable strong day-to-day squad decisions. Coach analysts to work closely with their product teams, bring useful insights into planning and discovery, and help teams learn from product changes and customer behavior.
• Stay hands-on with the most important problems. Work directly on high-impact or ambiguous questions, and guide the team through complex analysis when the strategic stakes are high.
• Bring people together around a shared view. Communicate complex evidence clearly, influence senior stakeholders, and help cross-functional teams turn strategic choices into action.

Requirements

• Experience leading and developing strong analytics teams, including experienced or senior analysts.
• A track record of shaping product strategy and business direction through analytics.
• Strong product and commercial judgement: You can connect customer needs, product choices, growth, and sustainable economics.
• Experience leading discovery and identifying high-value opportunities in ambiguous problem spaces.
• A deep understanding of product analytics and customer behavior across acquisition, conversion, and retention.
• Expertise in using quantitative evidence-including experimentation and causal analysis-to inform decisions, while knowing when the most valuable contribution is defining the right problem or opportunity.
• Strong technical analytical skills, including SQL, and the ability to guide reliable, high-quality analytics.
• Excellent communication skills: You can make complex ideas clear, form a point of view, and bring people with you.
• The ability to set long-term direction while staying close enough to the work to help teams make progress.
• An interest in international payments and the needs of people sending money across borders.

We Offer

• Salary: £105,000 - £150,000
• Company Restricted Stock Units
• Numerous great benefits in our London office
• Hybrid working
• Paid annual holiday, sick days, parental leave, and other leave opportunities
• 6 weeks of paid sabbatical after 4 years at Wise on top of annual leave

About the Company

Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere.

More about our mission and what we offer.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Job Location

London, United Kingdom