Senior Product Designer, dCX Design

About the Position

Senior Product Designer, dCX Design

Join ServiceNow's Product Design team as a Senior Product Designer to create innovative and user-centered product experiences. Transform how people work globally.

Responsibilities

• Develop innovative design solutions and world-class product experiences that transform how people work around the world
• Drive user experiences from concept to delivery based on in-depth comprehension of user needs and design principles
• Champion your design approach, reconcile feedback from various stakeholders, and provide your input to others in a collaborative, supportive, working environment
• Grow your leadership skills through coaching and mentoring other team members

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
• 5+ years of relevant design experience
• An inspiring portfolio demonstrating end-to-end, user-centered, design solutions based on human-centered design and research data
• Strong experience working with design tools to create comprehensive high-fidelity design solutions and specifications that enforce consistency, usability, and accessibility as part of a larger system or product
• A growth mindset, continually strengthening core skills through complex assignments and varied experience
• Ability to build trusting relationships through clear and open communication
• Experience participating in the complete product development lifecycle of web and/or software applications
• Experience in user experience design or industry experience (corporate, software, web or agency)

We Offer

• Opportunity to work in a company that is at the forefront of AI and business reinvention
• Collaborative environment with close collaboration between design, engineering, and product management
• Professional growth opportunities through coaching and mentoring

About the Company

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow-helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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