Senior Product Designer, Operations Tools

About the Position

We are seeking a Senior Product Designer for Operations Tools to join our global team in a remote role. This position focuses on designing complex financial operations tools. If you are passionate about product design and have experience in a fast-paced environment, we encourage you to apply.

Responsibilities

• Own the end-to-end design process: Lead projects from research and workflow discovery through prototyping, validation, detailed design, implementation, and post-launch iteration.
• Design complex operational workflows: Build tools involving multiple user roles, data sources, business rules, approvals, exceptions, and audit requirements.
• Build AI-powered prototypes: Rapidly create functional prototypes for alignment across multiple stakeholders.
• Turn prototypes into production experiences: Write and contribute code within production environments, working through code review, testing, deployment, and iteration.
• Champion operational users: Understand the needs and constraints of financial operations teams through interviews, observation, workflow analysis, and usability testing.
• Apply systems-level thinking: Design data-rich interfaces that help users monitor activity, investigate issues, manage exceptions, and make informed decisions.
• Collaborate with engineering: Work comfortably within engineering processes, helping push production code into the front end.
• Contribute to the design system: Create scalable patterns for tables, forms, dashboards, alerts, approvals, audit histories, and AI-assisted interactions.
• Execute independently: Manage multiple initiatives while clearly communicating progress, risks, dependencies, and decisions.

Requirements

• 6+ years of experience in product design in startup or other fast-paced environments.
• Experience designing and launching in complex or technical industries, such as financial services, pharmaceuticals, healthcare, infrastructure, logistics, manufacturing, aerospace, or automotive.
• Comfortable reading and building with API documentation.
• Ability to translate complicated processes, data, business rules, and edge cases into clear and efficient experiences, keeping auditability and regulatory concerns in mind.
• Ability to work independently, create structure in ambiguous environments, and move projects forward without extensive oversight.
• Strong communication skills to articulate design decisions across product, engineering, operations, and business teams.

We Offer

• Competitive Salary & Stock Options
• Health Benefits
• New Hire Home-Office Setup: One-time USD $500
• Monthly Stipend: USD $150 per month via a Brex Card

About the Company

Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Among our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totaling over 10 million brokerage accounts.

Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.

Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.

Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.