Senior Product Designer, Operations Tools
Primary stack
Nice to have's
Job description
About the Position
We are looking for a Senior Product Designer to join our team at Alpaca, a global leader in brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. This is a 12-month contract role based remotely in North America.
About the Company
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for various financial services. We serve hundreds of financial institutions across 40 countries with our institutional-grade APIs. Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet.
Responsibilities
- Own the end-to-end design process: Lead projects from research and workflow discovery through prototyping, validation, detailed design, implementation, and post-launch iteration.
- Design complex operational workflows: Build tools involving multiple user roles, data sources, business rules, approvals, exceptions, and audit requirements.
- Build AI-powered prototypes: Rapidly create functional prototypes for alignment across multiple stakeholders.
- Turn prototypes into production experiences: Write and contribute code within production environments, working through code review, testing, deployment, and iteration.
- Champion operational users: Understand the needs and constraints of financial operations teams through interviews, observation, workflow analysis, and usability testing.
- Apply systems-level thinking: Design data-rich interfaces that help users monitor activity, investigate issues, manage exceptions, and make informed decisions.
- Collaborate with engineering: Work comfortably within engineering processes, helping push production code into the front end.
- Contribute to the design system: Create scalable patterns for tables, forms, dashboards, alerts, approvals, audit histories, and AI-assisted interactions.
- Execute independently: Manage multiple initiatives while clearly communicating progress, risks, dependencies, and decisions.
Requirements
- 6+ years of experience in product design in startup or other fast-paced environments.
- Experience designing and launching in complex or technical industries, such as financial services, pharmaceuticals, healthcare, infrastructure, logistics, manufacturing, aerospace, or automotive.
- Comfortable reading and building with API documentation.
- Ability to translate complicated processes, data, business rules, and edge cases into clear and efficient experiences, keeping auditability and regulatory concerns in mind.
- Ability to work independently, create structure in ambiguous environments, and move projects forward without extensive oversight.
- Strong communication skills to articulate design decisions across product, engineering, operations, and business teams.
We Offer
- Competitive Salary & Stock Options
- Health Benefits
- New Hire Home-Office Setup: One-time USD $500
- Monthly Stipend: USD $150 per month via a Brex Card
About the Company
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. We are backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
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