Senior Product Director

About Us

At FDJ UNITED, we don't just follow the game, we reinvent it.

FDJ UNITED is one of Europe’s leading betting and gaming operators, with a vast portfolio of iconic brands and a reputation for technological excellence. With more than 5,000 employees and a presence in around fifteen regulated markets, the Group offers a diversified, responsible range of games, both under exclusive rights and open to competition. We set new standards, proving that entertainment and safety can go hand in hand. Here, you’ll work alongside a team of passionate individuals dedicated to delivering the best and safest entertaining experiences for our customers every day.

We’re looking for bold people who are eager to succeed and ready to level-up the game. If you thrive on innovation, embrace challenges, and want to make a real impact at all levels, FDJ UNITED is your playing field.

Join us in shaping the future of gaming. Are you ready to LEVEL-UP THE GAME?

The Role

The role is responsible for defining, driving, and executing the end-to-end product vision, strategy, and roadmap across key OBG verticals, including Sportsbook, Casino, Poker/Bingo, Player Account Management (PAM), and core platform capabilities (automation, integrations, scalability).

This role sits at the intersection of Product, Technology, Commercial, Operations, and Regulatory functions, ensuring the delivery of best-in-class, competitive, compliant, and scalable products across multiple markets.

This role will lead a multi-product, multi-market product organization, driving customer experience excellence, operational efficiency, and sustainable growth.

Scope

• Sportsbook: betting experience, in-play, pricing capabilities, UX, performance, trading
• Casino / Gaming: content, game portfolio, engagement loops, monetisation
• PAM (Player Account Management): account, wallet, KYC, payments, compliance
• Automation & Platforms: product tooling, workflows, release processes, data, integrations
• Payment product
• Cross-product ecosystem: customer journeys, cross-sell, retention, LTV optimisation

Key Responsibilities

A. Product Vision & Strategy

• Define and own a unified product vision across all verticals
• Build a multi-product strategy maximizing customer lifetime value (LTV), engagement, and retention
• Drive product differentiation and innovation across UX, features, personalisation, and content
• Ensure regulatory compliance and responsible gaming by design
• Translate market insights, data, and competitive intelligence into actionable strategy

B. Roadmap Ownership & Prioritisation

• Own and prioritise a global product roadmap across all verticals
• Balance short-term delivery vs long-term platform transformation
• Establish clear product governance and prioritisation frameworks
• Ensure alignment between business needs, tech capacity, and regulatory constraints

C. Delivery & Execution

• Lead full product lifecycle: discovery → design → delivery → launch → optimisation
• Ensure high-quality product requirements and specifications
• Partner with Engineering to deliver scalable, secure, and high-performing platforms
• Drive time-to-market, delivery excellence, and execution discipline

D. Platform & PAM Leadership

• Own PAM evolution as a core strategic asset (account, wallet, compliance, lifecycle)
• Ensure platform robustness, scalability, and modularity
• Drive automation of processes, tooling, and operational efficiency
• Manage key topics: payments, KYC, responsible gaming, fraud/AML integration

E. Customer Experience & Growth

• Deliver a seamless, best-in-class customer journey across all products
• Optimise conversion, engagement, and retention levers
• Enable cross-product experiences (Sportsbook ↔ Casino ↔ Gaming)
• Drive continuous improvement using data, experimentation, and insights

F. Cross-functional Leadership

• Act as the central interface between Product, Tech, Trading, CRM/Marketing, Operations, and Compliance
• Align stakeholders around roadmap priorities and delivery
• Influence senior leadership and drive decision-making in a matrix organisation

G. Partnerships & Ecosystem

• Lead or co-lead relationships with key suppliers and platform partners
• Ensure alignment on product roadmap, performance, and innovation
• Contribute to build vs buy decisions and ecosystem strategy

H. Performance Management

• Own and track key product KPIs
• Identify performance gaps and growth opportunities through data

Leadership Responsibilities

• Lead, structure, and scale a team of Product Managers / Owners / Analysts
• Foster a high-performance, customer-centric, and data-driven culture
• Build strong product governance, rituals, and processes
• Develop talent and create clear accountability and ownership across domains

Skills & Experience

Experience

• 12+ years in Product Management, including senior leadership roles
• Strong experience in iGaming / Sports Betting / Digital B2C platforms
• Proven track record delivering complex, multi-product ecosystems

Technical & Domain Expertise

• Deep understanding of:
  • Sportsbook mechanics and platform
  • Gaming (Casino, Poker, Bingo) ecosystems
  • PAM / customer platforms (wallet, KYC, payments)
• Strong knowledge of:
  • Product operating models (Agile, product governance)
  • Data-driven product management and experimentation
  • Platform architecture and scalability challenges

Leadership & Soft Skills

• Strong strategic thinking and execution capability
• Excellent stakeholder management (including executive level)
• Ability to operate in a complex, multi-market regulatory environment
• High level of ownership, resilience, and adaptability

Success Metrics

• Growth in NGR / revenue across products
• Improvement in customer engagement, retention, and cross-sell
• Delivery of a clear, executed and impactful product roadmap
• Platform performance: stability, scalability, compliance
• Increased speed and quality of execution (time-to-market)

Key Deliverables

• 12–18 month product strategy & roadmap
• Quarterly prioritisation and delivery plans
• Product governance model and operating cadence
• Executive-level business performance reporting

Our Way Of Working

Our world is hybrid.

A career is not a sprint. It’s a marathon. One of the perks of joining us is that we value you as a person first. Our hybrid world allows you to focus on your goals and responsibilities and lets you self-organise to improve your deliveries and get the work done in your own way.

Application Process

We believe talent knows no boundaries. Our hiring process focuses solely on your skills, experience, and potential to contribute to our team. We welcome applicants from all backgrounds and evaluate each candidate based on merit, regardless of personal characteristics as the age, gender, origin, religion, sexual orientation, neurodiversity or disability.

Details

• Work Location Type: Hybrid
• Office: Gibraltar, Malta
• Type of Employment: Full Time Permanent
• Reference Number: PRO0361

Location

• Gibraltar: 4th Floor World Trade Center, 6 Bayside Road, Gibraltar
• Sliema: The Centre Pjazza Tigné, Tigné Point, Tigne Point, Sliema, Malta, TPO 0001

Benefits

• Well-being allowance
• Learning and development opportunities
• Inclusion networks
• Charity days
• Long service awards
• Private medical insurance
• Life assurance and income protection
• Employee Assistance Programme
• Pension

Meet the Recruiter

Desmond Griffiths

[email protected]

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