Senior Product Manager, Admissions
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Nice to have's
Job description
About the Position
We are seeking a Senior Product Manager, Admissions to join our team and drive the evolution of our platform. This is a highly impactful role for a product leader who enjoys tackling complex problems, defining clear product strategy, and delivering high-quality solutions in a rapidly growing market.
About Us
Carefeed is the platform senior living and long-term care providers use to bring order, clarity, and calm to their day. By replacing paper, calls, and disconnected tools with an all-in-one platform, Carefeed digitizes and automates the work that takes teams away from residents and families.
Carefeed works alongside existing EHR and HR systems and supports the way providers already operate. It reduces strain, keeps communities organized, and gives staff the time and confidence to focus on what matters most. Providers choose Carefeed because it is simple to learn, powerful in practice, and built for the realities of multi-community care.
Trusted by thousands of communities across the US and Canada, Carefeed helps every organization deliver a better experience for residents, families, and the teams who care for them.
Responsibilities
Product Strategy & Vision
- Own the vision, strategy, and roadmap for Carefeed’s Admissions Product capabilities
- Define and communicate clear product goals aligned with company objectives
- Balance short-term customer needs with long-term platform scalability and technical health
- Identify opportunities to simplify workflows, improve usability, and unlock new value across the platform
Discovery & Customer Understanding
- Deeply understand customer workflows, pain points, and success metrics through research, feedback, and data
- Partner with Customer Success and Sales to synthesize customer insights and prioritize impactful work
- Translate complex customer needs into clear, actionable product requirements
Execution & Delivery
- Lead cross-functional teams through discovery, planning, delivery, and iteration
- Write clear product requirements, user stories, and acceptance criteria
- Own backlog prioritization and scope decisions, making thoughtful trade-offs
- Ensure timely, high-quality delivery of features and improvements
Collaboration & Leadership
- Partner with Engineering to ensure technical feasibility, quality, and scalability
- Collaborate with Design to deliver intuitive, user-centered experiences
- Serve as a trusted partner to Sales and GTM to drive customer success
Quality, Compliance & Reliability
- Ensure product functionality meets high standards for reliability, performance, and security and compliance
- Champion product quality, usability, and consistency across the platform
Requirements
Required Qualifications
- 5–8+ years of Product Management experience
- Proven experience leading complex, cross-functional product initiatives
- Strong ability to translate customer and business needs into clear product strategy and execution plans
- Excellent written and verbal communication skills
- Experience working closely with engineering on technically complex systems
- Strong analytical and problem-solving skills, with a data-informed mindset
Preferred Qualifications
- Experience in healthcare, health tech, or other regulated industries
- Experience with B2B SaaS products and platform-level capabilities
- Experience scaling products from 0 to 1
We Offer
- Join a fast-growing startup making a real impact in the lives of senior care providers and their communities
- Comprehensive medical, dental, and vision insurance to support your health and well-being
- 401(k) plan to help you plan for the future
- Paid vacation, sick time, and company-paid holidays to support work-life balance
- A culture that values growth and development, with opportunities to grow your career as we scale
Work Location
Remote based in the US or on-site in Chicago, IL or Cincinnati, OH
About the Company
Carefeed provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
© Carefeed. This job description was sourced from the employer's public career page. TheJob is not the employer — we index the posting and route candidates to the source. All content rights and hiring decisions belong to the employer.
Carefeed is your central place for seamless communication and engagement with residents, families, and staff.Nothing is more important than knowing your loved one is safe, healthy, and active. Carefeed’s family portal empowers family members and caregivers to stay informed about the well-being of loved ones while residing in a senior community. Communication that celebrates and fosters family involvement through dynamic distribution that is connection-focused and delivered efficiently makes all three (resident, family, community) feel like one in the process of care for their loved one.Carefeed digitizes and automates antiquated processes like paper admission agreements, welcome packets, and safety announcements and seamlessly distributes them via text, email, voice, or video.