Senior Product Manager, Device Experience
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Job description
About the Position
We are looking for a Senior Product Manager, Device Experience to join our team at Samsara, a pioneer in the Connected Operations™ Cloud. This role is pivotal in shaping the future of physical operations and improving safety, efficiency, and sustainability.
Responsibilities
- Own the three-year vision for device installation and provisioning, defining how Samsara hardware comes online as the platform expands across new products, device types, and geographies.
- Own install correctness. Set the target, instrument the funnel so every outcome is attributable, and move the number quarter over quarter.
- Own the guided install and verification flow in the Samsara Fleet app, for professional installers and for customers who install hardware themselves.
- Build the intelligence that verifies an install is correct, checking camera aim, wiring, and signal quality while the installer is still standing at the vehicle.
- Give operations leaders a live view of fleet readiness: what is installed, what is verified, and what is producing data.
- Ride along on installs and run sessions in customer yards, then turn what you observe into a roadmap that shapes hardware, firmware, and software decisions.
- Champion, role model, and embed Samsara's cultural principles as we scale globally.
Requirements
- 7+ years of product management experience shipping products used by external customers.
- A record of owning a business or product metric and changing its trajectory, with a before and after you can walk us through.
- Experience building something from zero to one without a spec, a defined customer, or a playbook.
- Technical depth sufficient for engineers to treat you as a peer: a degree in Computer Science or Engineering, prior experience as an engineer, or demonstrated fluency in system architecture trade-offs.
- Proven ability to operate at both altitudes, setting multi-year direction and reviewing the details of a screen flow in the same week.
- Executive-level communication and presence, comfortable presenting and defending strategy to the CEO, CPO, and customers.
- Based in a North American time zone. We will consider strong candidates in Europe.
Nice to Have
- Experience building mobile products for people who work with their hands, in loud, time-pressured, or offline conditions.
- A habit of primary research, with specific examples of what watching a customer taught you that a dashboard could not.
- Prior work on products where software and hardware depend on each other.
- Experience instrumenting a funnel and running experiments against it.
We Offer
- Compensation: Annual Base Salary ranging from $130,602 to $219,500 USD.
- Total Rewards: Above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles).
- Flexible Working: Embrace of a flexible working model that caters to the diverse needs of our teams.
- Belonging at Samsara: Commitment to equal opportunity in employment for qualified persons with disabilities.
- Professional Development: Opportunities for rapid career development and mastery of your craft in a hyper-growth environment.
About the Company
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency, and sustainability of the physical operations that power our global economy.
Who we are
Samsara is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency, and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing - and we are excited to help digitally transform their operations at scale.
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.
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